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Job Title


Client Partner


Company : Smartly.io


Location : Sydney, New South Wales


Created : 2025-07-07


Job Type : Full Time


Job Description

Given our incredible growth, we are looking for a highly motivated Client Partner to join our team. As a Client Partner at Smartly , you will put your consultative instincts to use, and fuel your drive for accelerating existing business growth. Leading key Strategic Accounts and performance advertisers to offer innovative solutions as a pioneer of the digital marketing industry. You will build and maintain trust-based customer relationships with large advertisers while understanding consumer needs and delivering value-based solutions to them. As we have seen, it matters how online platforms reach consumers and deliver the right experience for both new and familiar brands.We are highly passionate about the idea of putting Customers First. Quite simply, the more you focus on helping your customers succeed, the more successful you will be! You will become a trusted advisor and build positive outcomes that benefit both Smartly and our clients.As a Client Partner at Smartly, you will...Establish relationships with senior stakeholders and across all relevant parts of customer organizationAlign on and influence strategic objectives and plans to achieve account expansion and increased adoptionPlan together with customer decision makers, platform and other partnersHelp customers organization drive alignment, progress, identify bottlenecks and remove overlapping efforts by engaging with various teams and partnersTogether with CSM, be responsible for the account plan and plans for key customer initiativesCoordinate execution on a high level by setting clear goals and priorities, ensuring global alignment and knowledge transfer, and making sure key relationships are owned by the best peopleCreate multiple feedback and critical issue channels within the account to ensure steady progress and flow of feedbackEnsure product roadmap alignment and product team interaction with customersForm relationships and align objectives with the customer partners (ad agency, creative or data partners etc.)Own revenue forecasting and target setting for the customerOwn pipeline and opportunity management in salesforceHave a hunger to close opportunities, make progress quickly with strategic account planning and be incentivized by commercial successHave 5+ years of experience in ad-tech/mar-tech industries with a proven record of growing strategic accounts; experience with Facebook, Pinterest, Snap, and other Social Media Platforms is seen as an advantageAre naturally inclined to lead, organize, and run a key account teamAre driven by sales, account expansion, and helping your partners achieve their business targets and marketing goalsHave excellent communication skills and the ability to create connections and engage confidently with a variety of audiences, including C-level decision-makersHave a strong desire to learn about the product in order to effectively sell up to the C-suite or down to end-users as neededAbility to collaborate closely with internal cross-functional teams (product, marketing, engineering, customer success, etc.) record of meeting and exceeding quota on a consistent basis#LI-CD1 #LI-HYBRIDAbout SmartlySmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.Accepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileAre you authorized to work in the country for which you are applying? * Select...I will need visa sponsorship to be authorized to work in the country I''m applying to now or in the future. *We are looking for a hybrid worker based in this role. Are you comfortable going into our Sydney office at least three times per week? *Demographic Survey for SmartlyWe invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained will be kept separate from your name and job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts. #J-18808-Ljbffr