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Job Title


Senior Business Analyst


Company : icare NSW


Location : Sydney, New South Wales


Created : 2025-07-07


Job Type : Full Time


Job Description

Full time - Permanent Opportunity as a Senior Business Analyst with icareHybrid working environment, office in Sydney CBDOffering starting salary of $125,693About the RoleThe Senior Business Analyst role assists the Strategic Partnering and Performance team to analyse, refine, and build processes and solutions to support day to day activities within the team.As a Senior BA there is also an expectation that all system and manual workflows are viewed through a continuous improvement lens and where there is opportunity to reduce risk or waste that it be raised with the relevant program or reporting manager.A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programsComprehensive learning and development supportaligned to icares Core Capabilities.Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual AwardsAccess to our Employee Assistance ProgramDutiesIts an exciting time at icare where no two days are the same; as a Senior Business Analyst you will:Undertake analysis on current, and proposed processes and data to support the development of the business requirementsGuide and consult during business requirements workshops with key business stakeholders, process/data mapping and documentation to enable system design/buildAssist reporting or program managers to build scope, requirements, map delivery timelines, then track completion and progressCritically review business processes, identify risks, issues and impactsProvide independent and high-level advice and analysis to business leaders on opportunities for process re-engineeringFacilitate changes through the provision of well-researched analysis and information to the business and by ensuring that the requirements for change are clearly identified.Assist in implementation and testing of the system based and manual solutionsAssisting in preparing a range of project related documents, including status updates and reportsProvide an informed fact-base to assist with prioritisation of initiatives based on business needs and Those we ServeServing as a liaison between project stakeholders and end usersMonitor and document post implementation problems and determine impact assessmentSkills & ExperienceA broad range of experience in business analysis, preferably within the Guidewire or claims management environments.Experience in implementing understanding and optimising claims management platforms.Good understanding of JIRA, Confluence and Qlik is highly beneficialGood understanding of Information Security in a complex environment.Relevant tertiary education, or equivalent knowledge and skills acquired through extensive practical experience.Highly developed quantitative and qualitative analytical skills.Interpersonal and consultative skills.CultureWe know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our peoples development so the people of NSW can thrive.About the CompanyWe care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, to deliver better outcomes for those we serve. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.For more information about icare visit our websiteicare operates a direct sourcing model so no agency introductions will be acceptedWe are aCircleBackInitiative Employer - we commit to respond to every applicantA talent pool may be created through this recruitment process.If you are an employee of icare please apply via Hugo to submit your application. We want to support you with the next step in your career.Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAnalystIndustriesInsuranceReferrals increase your chances of interviewing at icare NSW by 2xGet notified about new Senior Business Analyst jobs in Sydney, New South Wales, Australia.St Leonards, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSenior Business Partnering Analyst - TechnologyMascot, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 4 days agoMillers Point, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia 2 days agoSydney, New South Wales, Australia A$900 - A$1,000 3 days agoParramatta, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. 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