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Get AI-powered advice on this job and more exclusive features.Chief Revenue Officer (CRO) @ Vamp | Creator Marketing ExpertLets discuss why you should join our Vamp world.At Vamp, we dont just connect brands with creatorswe ignite possibilities. Our invite-only community of 50,000+ top-tier creators spans Instagram, TikTok, and YouTube, delivering engaging and effective influencer campaigns for some of the worlds biggest brands. Were seeking a Customer Success Manager for APAC to join our journey, working with our incredible clients to take their campaigns to the next level. If youre passionate about empowering brands, shaping the future of influencer marketing, and making a meaningful impactthis is your moment.What Youll DoAs Customer Success Manager, youll work collaboratively with our Sales Leads and internal teams to deliver an exceptional customer experience resulting in high customer satisfaction, retention and growth. Youll be the primary point of contact for your clients, their advisor on how to drive success in our channel, and their project manager leading the end-to-end implementation of all managed campaigns.How can you help?The Customer Success Manager at Vamp is responsible and committed to providing a world-class collaboration experience for our customers. Our client team enables businesses at every step of the collaboration journey, making it easy for brands to use our productand speed up their success.Your key responsibilities will be to:Deliver a world-class experience for our customers when they buy our servicesBecome an expert across the Vamp platform and our service offeringOnboard and enable new customers to use the Vamp platformBuild and maintain relationships with clientsAttend industry eventsBecome an expert within the creator marketing space, staying on top of trends and best practicesBecome an expert on our partners, their best practices and ad policies to set our customers up for successWhat youll bring to VampAn experienced team player with past experience in managing multiple stakeholders and delivering high-quality outcomes. Excited about the opportunity to work with creative, passionate colleagues to build an effective, profitable, and growing company.3-4 years of experience in PR, Digital Marketing, Advertising, and Social MediaOutstanding customer service skills with a customer-focused approachProblem-solving ability with a solutions-focused attitudeHighly organised and punctualAbility to multitask, prioritise, and manage time effectivelyStrong listening and presentation skillsProven ability to effectively communicate with customersAbility to manage multiple projects and workstreams, keeping to a budgetExperience working with Hubspot CRM or similarExperience within the influencer/creator marketing spaceSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeIndustriesAdvertising ServicesReferrals increase your chances of interviewing at Vamp by 2xGet notified about new Customer Success Manager jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 months agoCustomer Success Manager (Expression of Interest)Sydney, New South Wales, Australia 2 weeks agoIngleburn, New South Wales, Australia 13 hours agoSydney, New South Wales, Australia 3 days agoPyrmont, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 6 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr