Job Title

About the Role:Customer Service is our priority and drives our vision and values. As demand for relocation services increases, we offer a unique opportunity to join our high-performing Sales team as an External Sales Consultant servicing the Brisbane region. Success comes from selling our quality services and products. Fully qualified warm appointments will be scheduled with clients for you to visit in-home and provide relocation quotes for house moves.You will be part of a long-standing, highly experienced team that has proven success year after year. Since this role involves working on the road and from home, managing your time and coordinating a busy diary will be essential. Building rapport with clients and helping them navigate the logistics and stress of relocating are key to success.Some of your responsibilities will include:Carrying out in-home inspections from qualified warm appointmentsFormulating pricing and proposals tailored to clientsPromoting our full suite of services to meet client needsEncouraging customer feedback to foster continuous improvementMaintaining exemplary customer service throughoutAbout You:Ideally, you will have experience or exposure to the removals industry and demonstrate a customer-centric, solution-focused approach. This role is not a hard sell; empathy and respect for our clients'' needs are crucial.We hope you have:Experience in international relocation sales (advantageous)Excellent listening, communication, and negotiation skillsGood problem-solving and spatial estimation abilitiesThe ability to follow best-practice processes while striving for improvementEnjoy working independently and are results-drivenStrong prioritization skills and ability to work under pressureA passionate, enthusiastic, and positive attitude with professionalismReside in BrisbaneA vehicle license and own carEven if you don''t meet all requirements, we focus on training and development to promote from within. If you''re seeking a career, you''re in the right place!About Us:Kent is an Australian success story that began over 75 years ago, evolving from a family business to an award-winning organization with over 400 employees and contractors across nearly 20 locations. Our specialized business units support high performance and foster a fun, innovative environment, including our tech team building bespoke systems and a marketing team driving digital transformation. Kent is a great place to work because of our people and their stories, reflecting our heritage and future ideas, pushing industry boundaries.Benefits:Competitive salary with OTE of $110,000 to $140,000Kent CARE Program supporting staff wellbeing and mental healthNumerous employee reward platformsSalary packaging and salary sacrificingEarly wage accessCorporate discounts for utilities and health insuranceStaff discounts on storage and removal servicesNovated LeasingCompany-wide recognition programCommitment to inclusiveness and workplace equalityRecent $2M investment in digital technology5-star onboarding experienceOne-third of roles filled internally, promoting from withinDiverse career opportunities across business areas #J-18808-Ljbffr