Join a team that embraces innovation and supports fresh ideasEngage in a 12-month max term contract and make a real impactAttractive salary package | Energy discounts | Career growth opportunitiesAlinta Energy is one of Australias biggest energy retailers, generators and developers with over 1.1 million customers. Australias energy system is undergoing the biggest transformation in its history and were right there with it. Were investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.We understand that flexibility matters when considering your next role. Let us know your requirements, and well carefully consider how wemight accommodate them.About the roleWe are seeking an experienced Credit Recoveries Specialist to join our Customer Operations team in Melbourne. This position reports to the Manager of Credit Operations and is offered as a 12-month max term contract. In this role, you will manage a $40 million portfolio of final debts (non-active status) and handle closed treatments, Mercantile referrals, legal proceedings, insolvency cases, and bad debt recovery.You will also oversee vendors in key areas of the collections cycle, focusing on contract negotiations, tender management, and performance oversight.Why you''ll love working hereWere a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each others wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.What you''ll doDevelop and maintain relationships with key stakeholders and third-party vendors while identifying opportunities for process improvements.Champion challenges with vendors and set performance targets, tracking their progress effectively.Liaise with the offshore team for administrative tasks and high-risk portfolio management.Ensure timely completion of regulatory reporting and work towards reducing the doubtful debt provision.Manage high balance closed accounts in collaboration with external and internal legal partners.Your experienceStrong background in credit recovery, demonstrating effective management of debt recovery processes.Proven operational experience in customer service or credit environments, showcasing robust credit skills.Excellent relationship and vendor management capabilities, successfully collaborating with third-party partners.Thorough understanding of credit and privacy regulations, ensuring compliance across all activities.Ability to thrive under tight deadlines while efficiently managing high-balance closed accounts and administrative tasks.Please note this role requires full working rights within Australia.Like what youre seeing?If you like the sound of this, and youve got experience in a similar role, wed love to talk to you. Come and discover better together with Alinta Energy.We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant.If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.Our Diversity CommitmentAlinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing womens careers.We look forward to hearing from you.Click Apply to submit your application. #J-18808-Ljbffr
Job Title
Credit Recoveries Specialist