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Take the next step. Be part of something bigger at Suncorp.Join Suncorp as a Claims Manager (12-Month Contract)Make a real impact, one claim at a time.Are you someone who thrives on helping others and navigating complex situations with empathy and confidence? At Suncorp Group, were looking for passionate professionals to join our Terri Scheer Claims team one of Australias leading providers of landlord insurance.This is a12-month contract opportunity, with multiple roles available across our collaborative Claims teams. Start date for this role is Monday 28th July 2025.Why This Role MattersAs a Claims Manager, youll be the first point of contact for landlords navigating property damage, tenant issues or financial loss. Youll support them through every stage of their claim ensuring the process is smooth, fair, and handled with care.What Youll Be DoingManage Claims End-to-End: Own a portfolio of claims, providing clear, timely updates and outcomes.Deliver Exceptional Service: Be the calm voice and trusted advisor for customers during often stressful times.Liaise Across Teams: Work closely with assessors, trades, internal departments, and external partners to get the best outcomes.Use Sound Judgement: Apply policies and procedures with fairness, efficiency, and empathy.Champion Continuous Improvement: Bring ideas and feedback to the table we value fresh thinking.What Youll BringEmpathy & Compassion: You genuinely care about helping others and easing their concerns.Strong Communication Skills: Youre confident, clear and professional even under pressure.Integrity & Accountability: You do the right thing, even when no ones watching.Digital Confidence: Comfortable navigating systems, tools, and digital workflows.Time Management: You can balance competing priorities while staying on top of your caseload.Resilience & Flexibility: You adapt to change and bounce back quickly from challenges.Whats in It for You?Salary: $76,742.60 inclusive of 12% superHybrid Working: Blend of work-from-home and office-based flexibility.Retail Discounts: Access to savings across 400+ leading Aussie retailers.Insurance Benefits: Staff discounts across Suncorps brands including AAMI, Apia, Suncorp, and more.Wellbeing Support: Health insurance deals, gym savings, and access to wellness programs.Inclusive Culture: Be part of a workplace that values respect, collaboration, and authenticity.For over a century, Suncorp has helped individuals, families, and businesses protect what matters most. Were committed to building a better, more sustainable future for our customers, communities, and teams.At Suncorp, diversity is celebrated and all voices are welcome. If youre looking for a role with purpose, people, and potential this could be your next great move.Ready to Chase the Sun?Apply now and be part of a team thats trusted by thousands of Australian landlords every day.Need adjustments or support through the recruitment process? Were here to help. Reach out for a confidential chat: glenn.stephens@suncorp.com.auAdvertised: 20 Jun 2025 AUS Eastern Standard TimeApplications close: 04 Jul 2025 AUS Eastern Standard TimeDon''t see your dream job posted? No problem, sign up for job alerts and we''ll let you know once something becomes available. #J-18808-Ljbffr