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Join to apply for the Senior Marketing Manager - MX role at Teachers Health1 week ago Be among the first 25 applicantsJoin to apply for the Senior Marketing Manager - MX role at Teachers HealthSenior Marketing Manager - Member ExperienceLead the future of member engagement. Build journeys that matter.Are you passionate about crafting meaningful customer experiences using data, automation and creativity? We''re looking for a CRM-savvy marketing leader who knows how to build effective lifecycle strategies and who isnt afraid to get hands-on with the tools to bring them to life. If you''re excited by the opportunity to design from the ground up, shape best practice, and leave a lasting impact this is your next move.Senior Marketing Manager - Member ExperienceLead the future of member engagement. Build journeys that matter.Are you passionate about crafting meaningful customer experiences using data, automation and creativity? We''re looking for a CRM-savvy marketing leader who knows how to build effective lifecycle strategies and who isnt afraid to get hands-on with the tools to bring them to life. If you''re excited by the opportunity to design from the ground up, shape best practice, and leave a lasting impact this is your next move.What we have to offer?We at Teachers Health have a lot to offer,6 weeks of annual leaveHybrid working modelSubsidised private health insurance and discounts on our products and servicesFantastic central location in Surry HillsEmployee well-being programme18 weeks paid parental leave for eligible employeesAdditional long service leaveWho are we?Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 400,000 teachers, education staff & their families.What will you do?You''ll be responsible for designing, building and optimising the full member lifecycle journey. From onboarding to win-back, youll lead data-driven campaigns that maximise satisfaction, engagement, and loyalty all while making a measurable difference to our members'' experience.Key ResponsibilitiesLead and mentor the Member Experience marketing team to high performanceDevelop and deliver the lifecycle marketing strategy across multiple brands and channelsDesign and execute personalised campaigns via email, SMS, direct mail, mobile apps and moreWork closely with the data team to build audience segments and trigger-based journeysUse tools like Salesforce, Adobe or similar platforms to manage and execute campaignsManage campaign set-up, QA, testing, deployment and optimisationLeverage analytics and insights to continuously improve performanceCollaborate across Product, Digital, Member Experience, Health Centres, and external agenciesCoordinate with internal creative and content teams to produce compliant, on-brand communicationsOwn lifecycle metrics and provide regular, actionable reporting to stakeholdersWhat are we looking for?Youre someone who knows what good looks like and is excited by the chance to build it. Youre equal parts strategic and hands-on comfortable developing long-term vision while rolling up your sleeves to bring it to life.Essential8+ years experience in CRM, lifecycle, or engagement marketing rolesDemonstrated hands-on experience with CRM tools and marketing automation platforms (e.g. Salesforce, Adobe)Expertise in segmentation, personalisation, testing and journey buildingExperience owning end-to-end lifecycle programs from onboarding through to win-backStrong stakeholder management and collaboration skillsProven ability to work with data teams and leverage insights for decision makingBackground in health insurance, healthcare, or membership-based organisationsStrong written communication and attention to detailNice to have:Experience with multi-channel transformations in complex environmentsPrevious involvement in building CRM or lifecycle marketing functions from the ground upFamiliarity with QA processes, data compliance, and personalisation toolsKnowledge of AI-driven optimisation and predictive analyticsHow do I apply?Click APPLY NOW to submit your updated CV, along with an optional cover letter or a 60-second introduction video sharing why youd be a great fit for the role.Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+. Applicants can request an adjustment at any stage during the recruitment process by getting in touch with jobs@teachershealth.com.auSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketingIndustriesInsuranceReferrals increase your chances of interviewing at Teachers Health by 2xSign in to set job alerts for Senior Marketing Manager roles.Lead Client Solutions Manager, Marketing SolutionsSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoDirector, APAC Marketing & CommunicationsNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 4 days agoTrade and Partner Marketing Director, APACSenior Marketing Director (Remote - Flexible Schedule)Sydney, New South Wales, Australia 3 weeks agoEastwood, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$180,000.00-A$243,000.00 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$180,000.00-A$200,000.00 3 weeks agoSenior Marketing Manager Everyday Banking - 12 MONTH CONTRACTSydney, New South Wales, Australia 2 weeks agoDirector, Field Marketing, APAC (12 Month Fixed Term Contractor)Sydney, New South Wales, Australia 18 hours agoAssociate Director/Director, Performance MarketingSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 21 hours agoSenior Product Marketing Manager, Platform AppsSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 5 days agoParramatta, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 days agoConcord West, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoMarketing Manager, Australia & New ZealandSydney, New South Wales, Australia 2 weeks agoChatswood, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoChatswood, New South Wales, Australia 1 week agoMarketing Manager - Confectionery & SnacksConcord West, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSenior Product Marketing Manager, Talent SolutionsSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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