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Join to apply for the Emergency Response Operator role at Chubb Fire & Security Group2 weeks ago Be among the first 25 applicantsJoin to apply for the Emergency Response Operator role at Chubb Fire & Security GroupGet AI-powered advice on this job and more exclusive features.About UsChubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies.(Customer Service role)About UsChubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things! We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies.VitalCALL is a business of Chubb Fire & Security and is classified as an essential service employer. VitalCALL is Australias original provider of 24 hours a day, 7 days a week personal emergency response alarms. Trading in Australia for over 40 years, we have been providing assistance to those who want to live a full, independent and active life, but require the assurance that if help is needed, it is only the press of a button away.About The RoleWe are looking for Emergency Response Operators/Contact Centre Operators to join our Salisbury (Brisbane) team.RequiredThis role will be responsible for contacting customers when their medical help button is pressed. You will need to ascertain whether assistance is required, liaise with the Ambulance service and notify family members. Candidates must be able to:Work in a fast paced call centre style role which requires a calm manner, attention to detail and a professional attitude.Have strong communication skills and computer literacy.Multitask across a high level of prioritised medical alarm events and inbound calls.Liaise with emergency services and a diverse range of clients.Work a rotating roster which includes weekends and public holidays.This is an award based role (Clerical Private Sector Award) with multiple rosters to suit operational needs and personal preferences. Shifts mainly include 8 and 10 hour days and depending on the roster could be a combination either day or evening shifts.About YouStrong customer service background, ideally in a contact centre environment.Experience with call centre and/or inbound outbound phone calls.Experience with shift work (preferred but not mandatory).Australian or New Zealand Citizenship or Permanent Resident.Team Player.Strong communication skills and computer literacy.Calm mannered, high attention to detail and a professional attitude.Ability to work autonomously.Career focused professional.Able to work 8-10 hour shifts with a mix of day and night shifts.Able to work in a contact centre environment.Passion for help others, particularly the elderly.Able to hold or attain a First Aid Qualification, Criminal History Police clearance and attend a Pre-Employment Medical.What We Will Offer YouProjected earnings on our rosters are between $66,000 -$67,000.5 weeks annual leave and the opportunity for overtime.Planning and support for progression towards any role within Chubb.Supportive team structure with all training provided.Working for a global organisation which brings job stability and where you are treated like family.Access to People Matters - an employee discount platform with access to hundreds of discounts across shopping, groceries, health and wellbeing, leisure and entertainment.Apply now to see where Chubb can take your career. All applications and enquiries are treated in the strictest confidence.Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process!Additional InformationAbout Us, Our Culture & What We Can Offer YouEstablished over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companiesWe believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.#BR-CBSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesSecurity and InvestigationsReferrals increase your chances of interviewing at Chubb Fire & Security Group by 2xSign in to set job alerts for Emergency Dispatcher roles.Brisbane, Queensland, Australia 3 months agoSalisbury, Queensland, Australia 1 week agoSalisbury, Queensland, Australia 21 hours agoSalisbury, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 2 weeks agoExpression of Interest - UQ Temps Administration OpportunitiesSt Lucia, Queensland, Australia 2 weeks agoInfrastructure Administration Support OfficerBrisbane, Queensland, Australia 16 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoLobbying Registrar and Senior Project OfficerBrisbane, Queensland, Australia 3 days agoSouth Brisbane, Queensland, Australia 5 hours agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 days agoAdministration Officer - Emergency Department - Rolling RecruitmentWest Ipswich, Queensland, Australia 5 months agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia $100,000.00-$140,000.00 2 weeks agoBrisbane, Queensland, Australia $73,997.00-$82,108.00 3 weeks agoBrisbane City, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia A$60,000.00-A$75,000.00 1 week agoBrisbane City, Queensland, Australia 2 weeks agoWest End, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 9 hours agoSouth Brisbane, Queensland, Australia 6 days agoSouth Brisbane, Queensland, Australia 23 hours agoBrisbane, Queensland, Australia 1 day agoWere unlocking community knowledge in a new way. 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