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Join to apply for the Senior Implementation Consultant - HR role at HumanforceContinue with Google Continue with Google2 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Implementation Consultant - HR role at HumanforceWork options: HybridLead complex, strategic software implementations, acting as a trusted advisor and expert in delivering high-value customer outcomes. Work with the Professional Services team to ensure optimal customer success, oversees critical projects, and drives continuous improvement.Who are we?Humanforces vision is to make work easier and life better for frontline and flexible workforces.Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the worlds talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.Who You AreAs our Senior Implementation Consultant for HR projects, you will lead complex, strategic Humanforce software implementations, serving as a trusted advisor and an expert in delivering high-value customer outcomes. In collaboration with Services Managers, Project Managers, and the Professional Services team, this senior-level position ensures optimal customer success, oversees critical projects, and drives continuous improvement initiatives across the Customer Delivery function.What You Will DoAdvanced Customer Engagement and Support: Oversee customer relationships throughout the full project lifecycle, ensuring proactive issue identification and timely resolution.Strategic Implementation and Configuration: Lead high-impact requirement-gathering workshops and facilitate decision-making sessions to define and prioritise customer needs. Alongside designing, configuring, testing and optimising software solutions for large or technically complex projects, aligning with best practices and industry standards.Test Implementations: Ensure functionality and integration through rigorous testing.Integrate Systems: Collaborate with IT teams to integrate Humanforce with client systems.Train and Educate Clients: Conduct training sessions, provide resources, and offer ongoing guidance.Client Relationship Management: Build strong client relationships and gather feedback.Documentation and Reporting: Maintain documentation and generate progress reports.Process Development and Continuous Improvement: Lead the identification, development and implementation of process improvements to streamline design, testing, configuration and requirements-gathering efforts, ensuring efficiency and consistency.Mentorship and Knowledge Transfer: Mentor and support junior consultants, offering expert guidance and fostering skill development across the Professional Services team.Cross-Functional Collaboration and Innovation: Partner with product, development, and sales teams to improve the overall implementation experience and provide expert feedback for product enhancements.What Youll NeedBachelor''s degree in a relevant field (or equivalent experience).5+ years in workforce management consulting or a professional services environment, with experience in high-impact project management or customer delivery roles.Proficiency in delivering training in various formats and for multiple audiences (executive-level, technical, and operational teams).Advanced technical knowledge of WFM, payroll, or CRM software; proficiency in MS SQL preferred.Strong analytical skills in business analysis and process mapping, with demonstrated ability to manage high-stakes projects autonomously.Proven stakeholder management skills with experience guiding decision-makers and leading cross-functional teams.Excellent communication and problem-solving abilities; commitment to delivering tangible results.Team Player attitude. Collaborative mindset and willingness to work with cross-functional teams.Commitment to staying updated on industry trends and technologies.Proactive problem solver with a growth mindset.Some ''nice to haves''Deep familiarity with Payroll, Time and Attendance, and/or Point of Sale software; experience with CRM systems is advantageous.Our valuesWe are boldWe are all inWe are customer obsessedWe do what we sayWe are good humansOur approach to flexibilityWe are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.BenefitsA flexible working environmentThe opportunity to be part of a fast-growing tech companyA focus on development with access to Go1Paid parental leave and Quarterly Wellbeing DaysEmployee talent referral scheme (know great people, be rewarded)A fun and friendly culture working with passionate and talented peopleA work environment where you can genuinely improve the world of work!We are a diverse and dispersed organization and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Humanforce by 2xGet notified about new Senior Implementation Consultant jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 6 days agoChatswood, New South Wales, Australia 17 hours agoSydney, New South Wales, Australia 5 days agoSystems Implementation Specialist ( POS)Sydney, New South Wales, Australia 4 weeks agoSenior Product Implementation Specialist (Senior Manager)Sydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 3 days agoPayroll Implementation Consultant | AustraliaSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 days agoBusiness Analyst | Digital TransformationSydney, New South Wales, Australia 1 month agoBusiness Analyst - Consumer Data Right (CDR) ImplementationNorth Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia A$100 - A$150 3 days agoSydney, New South Wales, Australia A$100,000 - A$130,000 4 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoBusiness Analyst supporting Private WealthSydney, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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