About the role:We are seeking an enthusiastic and motivated administration officer to join our Mitchell team. You will work with a national administration team to support business functions.This is a full-time position based in the office, working 9-5, Monday to Friday.Your Duties:Managing incoming telephone enquiries and passing on messages as required.Managing bookings and rescheduling for NDIS services.Allocating new referrals to appropriate clinicians based on experience, location, and skill set.Organising interpreter / AUSLAN services as required.Owning site presentation, cleanliness, and event preparation.Completing site audits as required.Listening and taking appropriate action from voicemail requests.Reviewing and forwarding faxes as required.Creating and updating electronic records for existing clients.Assisting with reporting as required.Performing other administrative duties as needed.Role requirements:Administration and/or reception experience (desired but not essential)Previous health knowledge or experience in the disability sector (desired but not essential)Friendly, personable nature capable of providing exceptional customer serviceEffective communication skills, both spoken and writtenWillingness to learn and adapt to new informationSkills in task prioritisation and multitaskingExceptional attention to detail, organisational, and time management skillsAbility to monitor personal workload and manage own time effectivelyAbility to work well as part of a teamWillingness to undergo a National Police Check and Working with Children or Vulnerable Person CheckAbout ORS:We are one of Australia''s largest and fastest-growing family-owned allied health and workplace rehabilitation providers, with a proven track record of over 30 years of delivering high-quality, evidence-based, client-centred services.Our incredible culture, passion for excellence, stability, and recognition of individual strengths contribute to our rapid growth, making us the preferred provider in our field.Visit our website for more information about our services, employee profiles, videos, and company values.Please Click Apply to submit your Resume and Cover Letter. For inquiries or to discuss other opportunities, email careers@orsgroup.com.au.The ORS Group is a multicultural, diverse, supportive, and flexible employer, encouraging applications from Aboriginal and Torres Strait Islander Australians, individuals from culturally diverse backgrounds, working parents, LGBTQIA+ community members, and people with disabilities. #J-18808-Ljbffr
Job Title
Administration Assistant