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We are Coca-Cola Europacific Partners (CCEP) a dedicated team of 42,000 people, serving customers in 31 countries. We work together to make, move, and sell, some of the worlds most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow and are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. Our well-known portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Powerade and Grinders Coffee.Equipment Servies Team OverviewAs part of the Quality Assurance Team, we are responsible for delivering both exceptional levels of customer service and profitable revenue for CCEP. Your Direct Team is responsible for ensuring prompt and accurate invoicing to our key Customer, in addition to scheduling in Field maintenance programs for our largest Customers .The OpportunityLocation: NSW Office: NorthmeadPermanentFull timeWork Roster 40 Hours, Mon-FriNo weekend work, no on call workStart and finish time - flexible but early morning starts preferredTravel overnight or regional - 1 or 2 nights per monthIncludesIpadTool of trade vehicleMobile phoneAbout the RoleReporting to the Quality Assurance Manager, you will lead our Quality Calibration initiatives throughout McDonalds sites across New South Wales . Key responsibilities will see you providing Quality Calibration services to McDonalds restaurants on a day-to-day basis, implementing McDonalds projects, providing feedback on quality issues, data integrity and any invoicing with relation to their equipment and quality results. This exciting role requires a candidate with a passion for customer service, willingness to develop a strong knowledge of cold drink equipment and a high attention to accuracy.The key elements to this role include:Safety First- Always keeping yourself, your colleagues, our customers, and our consumers safe.Customer Focus- Providing the best possible customer service.Quality- Providing quality service by ensuring equipment is repaired on the first visit. Adhering to standard processes and correct use of IT tools.Team- Contributing to the teams success.Professional Development- Actively participate in training, development and assessment programs.About YouWe are looking for the following skils and experienceConfident communication abilities with all levels of stakeholders.Agile in ways of working and being able to prioritise multiple initiatives / resources.Ability to drive continuous improvement.Electrical minimum Cert 2 Beverage (Postmix & Frozen) dispenser knowledge preferred but not essentialWhats in it for you?At CCEP you can expect an attractive package including staff product allowance as well as a broad range of discounts and benefits from a range of partners!This is a genuine opportunity for an ambitious and customer focused trade professional to take their career to a new level and thrive making a positive contribution to CCEP customers business growth and success, with a brand you can be proud of. Some of our amazing & competitive benefits are:Ongoing training and opportunities for career progression within a diverse and constantly evolving workplaceBeing part of one of the worlds largest bottlers and most recognizable brands.Excellent team culture we have fun whilst we work!A Leader who will support & guide you throughout your careerAccess to employee benefits such as free drinks onsite, allocation of products to take home, EAP, free onsite parkingAccess to our CCEP Care Program which helps our People work through the challenges of navigating Government Services, Social Welfare Organisations, and all other matters that impact on theiremotional, psychological, financial, and physical wellbeing. This includes free counselling for you and your family via our EAP helplineAccess to our career and self-development program DevelopingMe@CCEP from day oneCoca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment. This obligation may also extend to include a pre-employment health evaluation process that is aimed at determining if prospective new employees are able to safely undertake the inherent requirements of the role without putting themselves or others at risk. #J-18808-Ljbffr