Job Title

Collections Officer - TelecommunicationsCollections Officer - TelecommunicationsThis range is provided by Talent. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$300.00/daily - A$350.00/dailyDirect message the job poster from TalentConnecting high performing Sales & Digital talent to Australia''s Technology sector - SaaS | IT Consulting | Digital Marketing | MarTech | AI &Collections Officer role is with a Tier 1 Telecommunications provider. You''ll manage end-to-end actions and decision-making within Enterprise Collections and their managing the full customer life-cycle and ensuring timely debt recovery, dispute resolution, and positive customer outcomes.Rate: $300/day to $350/day + SuperLocation: Melbourne CBDDuration: 9 monthsFlexible work: 3 days office / 2 days work from homeYour responsibilities will include:Develop a thorough understanding of payment policies and processes for enterprise customersIdentify the cause of payment issuesInvestigate and track complaints and disputed claimsProvide high-quality customer serviceEnsure knowledge and compliance with legislative, financial and administrative frameworksDevelop procedural and technical expertise in relation to claims and plan funding managementMeet key performance indicatorsRequirements:Previous experience in customer service environmentsProficiency with IT systemsDemonstrated ability to work within a team and autonomouslyMust posses valid working rights in AustraliaAnyone from a claims / insurance / Collections background highly encouraged to applySeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative, Customer Service, and OtherReferrals increase your chances of interviewing at Talent by 2xSign in to set job alerts for Collections Officer roles.Collections And Property Revenue OfficerDandenong, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCredit & Collections Officer - Immediate StartMelbourne, Victoria, Australia 2 weeks agoLead Collections Officer - Telecommunications & BPOMelbourne, Victoria, Australia A$400.00-A$450.00 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr