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Contact Centre Agent - Newstead - August 2025Join to apply for the Contact Centre Agent - Newstead - August 2025 role at I-MED Radiology NetworkContact Centre Agent - Newstead - August 20255 days ago Be among the first 25 applicantsJoin to apply for the Contact Centre Agent - Newstead - August 2025 role at I-MED Radiology NetworkAbout This Role Join Our National Contact Centre Team at I-MED Radiology! Role: Contact Centre RepresentativeLocation: Newstead, QLDRate: $29.85/hour + SuperHours: Full-Time, 38 hours per week, MonFriOperating Hours: 8am7pm AEST / 8am8pm AEDTStart Date: Monday, 18th AugustPlease note that Part Time Hours are also available and advertised separatelyVervoe Assessment Along with assessing your previous experience, our recruitment process includes an online skills assessment from Vervoe. The Vervoe assessment gives you the opportunity to complete a sample of job related tasks, offering you a glimpse into what it''s like to work in this role while allowing us to see your skills in action beyond your resume. Save the Date! After Vervo assessment, successful applicants will be invited to our in-person Assessment Centre on Wednesday, 30th July 2025 at our Newstead office!This role is based in our Newstead Contact Centre Office. Hybrid/work-from-home options are available based on performance after 3 months'' tenure, except for late shifts, which are fully remote as described below.Ready to make a difference? Become the first point of contact for patients and referrers at I-MED Radiology in our National Contact Centre. Help guide our customers through their healthcare journey with care, compassion, and support.What We Offer: Supported Induction:Begin your journey with 6 weeks of structured onboarding and hands-on support:2 weeks of classroom-based learning4 weeks in a supported nesting environment with our trainer and support staffE-learning modules to expand your skills and confidence in handling a national patient base Remote Flexibility for Late Shifts:Once you''ve hit the 3-month mark, you can enjoy fully remote late shifts (10am6pm or 11am7pm AEST / 12pm8pm AEDT). To be remote-ready, you''ll need:A quiet, ergonomic home workspaceDual monitors and a reliable high-speed internet connectionA computer or laptop with a working camera Hybrid Working Options:Daytime shifts (8am5:30pm) will be based in our Newstead office for the first 3 months with the option to transition to hybrid work after 3 months based on performance. Perks of Our Newstead Location:Great location close to public transport and cafes Comfortable, modern office spaces with breakout areas Friendly, welcoming team culture from day one Ongoing Support:Stay connected with:Weekly leader check-insMonthly CoachingDedicated support chats and online resourcesRegular team engagement activities and social events Career Growth:We''re passionate about internal growthwith clear development pathways and opportunities to progress in a growing organisation. Extra Perks:Monthly reward and recognition programSalary packaging and health insurance discountsFun incentives and competitions to keep things excitingWho You Are: A strong communicator who loves helping others and making a positive impact Empathetic, patient-focused, and calm under pressure Detail-driven and committed to delivering high-quality service Motivated to learn and growcontact centre experience is great, but not required!About Us:At I-MED Radiology, we''re a team of 4,000+ professionals delivering high-quality diagnostic care across Australia. With over 250 clinics and millions of patient procedures annually, we''re committed to making a differenceevery day. Ready to join us? Apply now and take the first step in a meaningful career! Learn more at i-med.com.au Follow us on LinkedInSeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at I-MED Radiology Network by 2xSign in to set job alerts for Contact Center Agent roles.Executive Services Officer - Office of the ED, Customer EngagementBrisbane, Queensland, Australia 21 hours agoContact Centre Agent - Part Time -Newstead - August 2025Teneriffe, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 days agoExpression of Interest - UQ Temps Administration OpportunitiesSt Lucia, Queensland, Australia 2 weeks agoHerston, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia A$60,000.00-A$75,000.00 1 week agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoAlbany Creek, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 week agoSouth Brisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 4 days agoSouth Brisbane, Queensland, Australia 1 day agoCoorparoo, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 week agoWere unlocking community knowledge in a new way. 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