Job Title

Join to apply for the Shift Manager - Valley Heights role at ComfortDelGro Australia (CDC)5 days ago Be among the first 25 applicantsJoin to apply for the Shift Manager - Valley Heights role at ComfortDelGro Australia (CDC)ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW. Our subsidiaries, QCity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney''s North West, Hunter Valley and Blue Mountains regions.Our people are our most valued asset, they are the heart of our success. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily. We are part of an international company with an impressive global footprint and a reputation for providing a safe and reliable public transport network that meets customer and community needs.The RoleAn exciting and career defining opportunity to be part of the CDC team at our Valley Heights Bus Depot as a Shift Manager in the Blue Mountains has opened up and CDC welcomes the applications of all who are willing to start or make a change in their career by joining one of the largest providers of public transport in Australia.This is a unique opportunity to learn from and be part of a highly qualified and experienced team which thrives on performing to achieve positive outcomes.What You Will Do But Not Be Limited ToMonitor and maintain shift rosters and ensure drivers and buses are allocated prior to the commencement of shifts for management of fatigue and payrollEnsure that services are delivered in a manner that allows CDC to meet its contractual KPIsEnsure that yard staff are fueling buses and maintaining records.Ensure that fuel deliveries are monitored ensure adequate supplies of fuel are available at the depotEnsure drivers attend work each day in a timely manner and dressed appropriatelyAllocate buses and drivers to cover rail replacement and charter bookings ensuring correct management of fatigue and payroll processing.Respond and make changes to drivers and buses allocation due to accidents, availability of buses and absenteeism in a timely manner and ensure they are accurately updated in the system.Investigate Accidents/incidents by reviewing CCTV and other sources of factual information pertaining to the investigation and commence and/or update AX with the outcome/findings. Save CCTV to hard drive and maintain CCTV registerMonitor the performance of staff and take disciplinary action as required to ensure staff are performing to expected standardsEnsure the Traffic Management Plan is adhered to by drivers.Respond in a timely manner to requests from OCC with regard to provision of drivers and buses relating to incidentsFollow up with drivers and ensure that drivers complete accident/incident forms and ensure that accident/incident forms are passed to Shift Manager.Ensure CCTV is obtained, secured and copied and saved in the appropriate register/folder on the system following any bus accident/incident.Communicate with the Depot / Service Delivery Manager, or equivalent, about issues of the day and collaborate with counterparts at other sites to drive best practice across sitesEnsure all defects and/or mechanical issues with buses are reported via kiosk.Complete shift reports (including log sheets keyed into system) in a timely mannerEnsure that overtime is the best return of paid resource time and assets for CDC.Assist with the record keeping for lost property and respond to enquiries of lost property (outside of office hours).Liaise with customers on return of lost property including the recording of customer details upon receipt of items (outside of office hours).Review contract cleaning activities to ensure work is at a satisfactory standard and invoiced correctly.Following instructions and using the safety equipment providedReporting hazards and incidentsComing to work in a fit state, free from fatigue, drugs and alcoholOther Duties As RequiredMonitoring On-Time-Running (OTR) of bus fleet using PTIPS and up-to-date driver information. Maintaining KPIs as per contractual requirements with TfNSWIdentifying and clarifying information obtained by drivers over the radio and resolving issuesLiaising with mechanical staff in relations to breakdown and faults within the fleet on the road.Knowledge SpecificationsKnowledge of the bus industry or an equivalent industry would be preferredAlthough not essential, qualifications in the following would be highly regarded.Bus Operator Accreditation Scheme (BOAS)Certificate of Transport Management (CTM)Heavy Vehicle Drivers Licence - MR or abovePublic Passenger Driver Authority - or willing to obtainWorking with Children Check - or willing to obtainWhat You Must HaveAbility to think in a logical thought process, remain calm in changing priorities and challenging situation and circumstances; and providing prompt and professional services to the bus driversWilling to work in a varied shift pattern including alternate weekend shiftExcellent verbal and written communication skillsAble to maintain a friendly, calm and professional manner and strict confidentiality at all timesAble to identify and rectify problems and issues in a timely mannerComfortable dealing with people (employees and customers) from a wide diversity of culture and respect cultural differencesProficiency in computer skills and comfortable to learn new technologiesWilling to undergo a pre-employment medical assessmentMust have or willing to obtain a Working With Children Check for Paid Employment purpose.If this comes across as a tailor made, career defining opportunity for you then please apply.We appreciate your time taken to apply, please be advised only shortlisted candidates will be contacted.Applications closes 20th July 2025Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingReferrals increase your chances of interviewing at ComfortDelGro Australia (CDC) by 2xSign in to set job alerts for Shift Manager roles.Wetherill Park, New South Wales, Australia 5 days agoOperations Manager - Ben & Jerry''s (Sydney CBD)North Rocks, New South Wales, Australia 3 days agoCasula, New South Wales, Australia 4 days agoWetherill Park, New South Wales, Australia 1 week agoParramatta, New South Wales, Australia 1 week agoSeven Hills, New South Wales, Australia 4 days agoMarsden Park, New South Wales, Australia 1 day agoParramatta, New South Wales, Australia 5 days agoNelson, New South Wales, Australia 2 days agoMarsden Park, New South Wales, Australia 2 days agoSt Marys, New South Wales, Australia 3 days agoKellyville, New South Wales, Australia 1 month agoCastle Hill, New South Wales, Australia 1 month agoBelimbla Park, New South Wales, Australia 1 month agoMerrylands, New South Wales, Australia 1 month agoSite Procurement Manager, Australia Procurement OperationsPenrith, New South Wales, Australia 2 weeks agoStore Manager Full Time - Wetherill ParkWetherill Park, New South Wales, Australia 2 weeks agoStore Manager I OPSM | Nepean Square, NSWPenrith, New South Wales, Australia 2 days agoPenrith, New South Wales, Australia 3 weeks agoParramatta, New South Wales, Australia 1 month agoKellyville, New South Wales, Australia 3 weeks agoCasula, New South Wales, Australia 1 week agoBlacktown, New South Wales, Australia $79,589.00-$79,589.00 2 days agoStore Manager Full-Time - Wetherill ParkWetherill Park, New South Wales, Australia 3 months agoStore Manager - Baulkham Hills Full Time - Baulkham HillsBaulkham Hills, New South Wales, Australia 1 week agoRouse Hill, New South Wales, Australia 2 weeks agoBaulkham Hills, New South Wales, Australia 4 months agoStore Manager | SHERIDAN FACTORY OUTLET | LiverpoolWarwick Farm, New South Wales, Australia 2 weeks agoCastle Hill, New South Wales, Australia 4 weeks agoMerrylands, New South Wales, Australia 1 month agoWere unlocking community knowledge in a new way. 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