Job Title

Administration Officer - Insurance IndustryEstablished in 1996, InsureBuild has been servicing the insurance industry for over 29 years, providing specialised insurance building repairs across Australia following an insurable event such as fire, flood, impact, storm, and malicious damage.We have an opportunity for an Administration Officer to join our regional office located in Bendigo. You will be part of a dynamic team, working closely with our administration and customer care teams. The Administration Officer role is vital to the success of the claim and repair process.This is a full-time, office-based role in Bendigo.The ideal candidate must have:Excellent communication skills, both verbal and writtenBe well organised and highly motivatedA sound understanding of computer literacy (Microsoft Office Word, Excel, and databases)The ability to multi-task and problem solveWillingness to take instructions and use initiative to learnAble to handle pressure and complete tasks before strict deadlinesAbility to work in a high-volume, fast-paced office environmentRole and responsibilities:Respond to client queriesAnswer high volume of inbound calls and make outbound calls as requiredLodgement of new claims and data entryOngoing communication with trades to schedule temporary emergency repairsResponding to and actioning incoming requests via client-specific portals, email, or mailRespond to and complete report submissions, purchase orders, and invoicesUpload documentation to meet internal and external compliance requirements and specific KPI targetsProvide general administrative support to the teamPerform general errands and ad-hoc duties as required in a busy officeThis role will be subject to a successful National Police Check.If you feel you have the required skills along with a customer-focused and proactive manner, please APPLY NOW.InsureBuild is committed to diversity, inclusion, and new ways of working and encourages Aboriginal and Torres Strait Islander People to apply.Please visit our website for more information about our company: www.insurebuild.comPlease note we are not engaging with recruitment agencies, and we will not be responsible for any fees relating to unsolicited resumes sent to us. #J-18808-Ljbffr