Job Title

Account ManagerGet AI-powered advice on this job and more exclusive features.Company DescriptionAt Shift, disruption, transformation, and positive change is important to us. Were resetting expectations around how businesses trade, pay and access funds with an experience that is simple and seamless. Enabled by streaming data, we provide credit and payments platforms that are a better way to do business.Company DescriptionAt Shift, disruption, transformation, and positive change is important to us. Were resetting expectations around how businesses trade, pay and access funds with an experience that is simple and seamless. Enabled by streaming data, we provide credit and payments platforms that are a better way to do business.Were here to help Australian businesses and want you to be a part of it. As part of the team, youll approach new challenges with a clean sheet of paper, reimagine possibilities and deliver results that are 10x better than before.As one of Australias fastest-growing companies, youll join a team that has been recognised across the industry.AFRs Fast 100Deloittes Technology Fast50,Smart Companys Smart50Deloittes Asia Pacific Technology Fast 500Job DescriptionThis role oversees full management of allocated customer account management responsibilities. Responsibilities include acquiring establishing client relationships with your client portfolio and identifying additional revenue streams from the existing allocated Shift customer portfolio, as well as bringing on new customers within the Direct (warm leads) customer channel who can benefit from the Shift platform offerings. The Account Manager role works closely with customers to determine and explore potential solutions through the anticipation of the customers business growth needs.Main Responsibilities/DutiesFocus on warm leads only (no cold outreach) to drive new business: Lead generator partners, Non accredited broker partners, Marketing leads.Small portfolio of 100-200 accounts, probably closer to an 80/20 split on 80% acquisition focus, 20% portfolio focus.Work out of our opportunities inbox, lead queue on SalesforceStandalone role initially with the prospect of having this built out into it''s own function in the future (will still be apart of the wider AM team).Actively own and manage the relationship for allocated Shift customers through strategic and effective account management practices, customer service, and general curious outreachResponding to and problem-solving customer queries via email and phoneCompletion of due diligence associated with the establishment of new accounts and ongoing management of existing accountsCollaboration with other operational teams across the Shift business to manage the needs and challenges of your customer portfolioQualificationsA business or finance degree is beneficial but not essentialDemonstrated relationship management/sales experience in a professional services settingProven experience successfully managing pipeline of existing customers and potential leadsProven Customer support/representative experienceStrong understanding of financial services (ideally lending) highly regardedProficient with MS OfficeAdditional InformationOur cultureYoull have supportive management helping develop your skills with regular catch ups, career development programs and annual reviews. Youll have the opportunity to work with a diverse, talented and results-driven team that thrives on new challenges in an innovative and transformational setting. We value all employee input, you wont find politics or egos: just one team, with shared successes and shared learnings.The perksAt Shift, youll get great range of benefits such as:Industry leading 26 weeks paid parental leave & 2 weeks partner leave.Flexible working, from home and office and get your birthday offDiversity is probably something you care about, there are 26 different languages spoken by employees here.We have a private prayer room and mothers room on site for employees to use.If you like keeping active on your way to work or at lunch time, we have excellent end of trip facilities.If you dont have all qualifications/skills but think you would be a great fit- get in touch. No updated resume? No problem! Send us what you have and your LinkedIn profile. All Applications will get a responseSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentReferrals increase your chances of interviewing at Shift by 2xGet notified about new Account Manager jobs in North Sydney, New South Wales, Australia.Account Manager - Small and Medium Business, AUNZSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 1 day agoMillers Point, New South Wales, Australia 3 days agoLane Cove West, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 hours agoNorthern Beaches, New South Wales, Australia A$100,000.00-A$132,000.00 1 week agoSilverwater, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia A$70.00-A$110.00 4 days agoSydney, New South Wales, Australia 2 days agoPymble, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 1 day agoPymble, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoChatswood, New South Wales, Australia 1 week agoConcord West, New South Wales, Australia 3 days agoFranchise Away From Home and Global Accounts ManagerChatswood, New South Wales, Australia 1 week agoPymble, New South Wales, Australia 1 month agoPyrmont, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$80,000.00-A$100,000.00 4 days agoWere unlocking community knowledge in a new way. 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