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Member Relations Specialist - Life InsuranceJoin to apply for the Member Relations Specialist - Life Insurance role at Avant MutualMember Relations Specialist - Life Insurance6 days ago Be among the first 25 applicantsJoin to apply for the Member Relations Specialist - Life Insurance role at Avant MutualAvant is Australias leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years. As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. Personal financial advice on life insurance is one of the many products and services we offer to our members.About the role:We are seeking a dedicated, proactive and self-motivated Member Relations Officer to join our growing Life Insurance team.In this role, you will be responsible for managing the efficient account management, service and administration for an existing book of policyholders.Key responsibilities include:Proactively making outbound calls to policyholders regarding renewals, missed payments, retention and upgrades to existing policies.Providing inbound call coverage and sales support during peak periods.Providing administrative support in relation to preparing quotes for policyholders, liaise with insurers regarding the application process, sending correspondence and managing the policyholders portal.Assisting with compliance and reporting for the Life Insurance team.Experience and qualifications required:Experience in customer service or account management within the Life Insurance or Financial Services industry is required.RG146 General Knowledge, Life Insurance and Superannuation (highly beneficial).Experience in sales or retention is preferred.Strong communication skills, both verbal and written, with the ability to explain complex information clearly and concisely.Excellent organisational skills and attention to detail.Ability to work independently and as part of a team.Proficiency in using customer relationship management (CRM) software and other relevant tools.We offer a range of benefits and opportunities to enable you to make a difference, learn and grow in your career.For further information, please contact Sue Allen, Talent Acquisition Business Partner on 0429 404 856.Why work at Avant?At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.Your development is our priority and we have a variety of learning and development programs that will support you in your career.We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.For further information, please contact our Careers team at careers@avant.org.au.Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesInsuranceReferrals increase your chances of interviewing at Avant Mutual by 2xGet notified about new Member Relations Specialist jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 5 months agoSydney, New South Wales, Australia 5 days agoExecutive Assistant/ Team and Events CoordinatorSydney, New South Wales, Australia 5 days agoNorthmead, New South Wales, Australia 1 week agoMillers Point, New South Wales, Australia 6 months agoSydney, New South Wales, Australia 5 days agoSt Leonards, New South Wales, Australia 5 days agoMillers Point, New South Wales, Australia 1 month agoSt Leonards, New South Wales, Australia 1 week agoSt Leonards, New South Wales, Australia 1 week agoExecutive Assistant (For Relocation to Kingdom of Saudi Arabia)Sydney, New South Wales, Australia 1 month agoSt Leonards, New South Wales, Australia 4 days agoAdministrative Officer (Level 3) - Operating TheatresSt Leonards, New South Wales, Australia 1 week agoSt Leonards, New South Wales, Australia 1 week agoTalent and Culture Administration AssistantExecutive Assistant @ leading fashion marketplaceDarlinghurst, New South Wales, Australia 4 days agoAdministration Officer - Bookings OfficerSydney, New South Wales, Australia 4 weeks agoAdministration Officer - Cancer and Haematology Services - AO4Randwick, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 6 days agoSt Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. 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