Job Title

Quality Assurance Officer page is loadedQuality Assurance OfficerApply locations VIC - Melbourne, CBD & Inner Suburbs time type Part time posted on Posted 22 Days Ago time left to apply End Date: July 12, 2025 (6 days left to apply) job requisition id JR142714Job Description:Located in Fitzroy, close to CBD and PTFriendly and supportive team environmentTwo part time, permanent positions availableAbout the RoleThe Quality Assurance Officer will support, resource and advise the business in all aspects of clinical quality assurance. This will include supporting the business to maintain performance in accordance with best practice, which is consistent with all relevant standards, and support the values of St Vincents in order to meet the expectations of the community we serve.Responsibilities across the two roles advertised include administration of the policy system on SharePoint, auditing and administration of the audit system (MARS), reporting of data via PowerBI / RiskMan, review of incidents in RiskMan, formal incident reviews and clinical risk committee facilitation.One position is 3 days per week, the other position is 4 days per week.Classifications for theses position will range from HS3 - HS24 ($74,448.40 - $78,171.60 per annum) + over-award of $13.6 p/hYour ContributionDegree in a health-related discipline or significant experience working in healthcareQualification or extensive experience in healthcare quality assuranceCurrent National criminal history check, or willing to obtainWhat we OfferA focus on wellbeing initiatives, with regular events and programsConfidential, solutions-focused employee counsellingA healthy work/life balance encouraged.Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilitiesSalary Packaging Increase your take home pay!In the heart of Fitzroy, CBD at our doorstep, close to some of Melbournes best cafes, public transport and lots of carparksDiscounts and Promotions always available through our FoundationRegular opportunities for professional development to assist you to reach your career goalsCulture of continuous improvementFlexible working arrangementsAbout Quality & Patient SafetyThe Quality Assurance Officers work environment will be located at the Fitzroy site but may require travel to all/any of the SVHM sites throughout Melbourne for the conduct of the role.Working at St VincentsSt Vincents Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.ApplicationPlease attach your resume and cover letter to your application.If you would like a copy of the Position Description, please contact TalentHealthVIC@svha.org.auShortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.Please see below for the copy of the job description1.POSITION PURPOSEThe Quality Assurance Officer will support, resource and advise the business in all aspects of clinical quality assurance. This will include supporting the business to maintain performance in accordance with best practice, which is consistent with all relevant standards, and support the values of St Vincents in order to meet the expectations of the community we serve. As part of the Quality Assurance team the Quality Assurance Officer will perform a range of duties outlined below.2.POSITION DUTIESQuality measurement and reportingAssist to identify and develop indicators to monitor program, departmental and organisational performanceProvide leadership, direction and support to programs and departments around quality assurance reportingAssist to develop methods to audit, analyse, evaluate and monitor clinical care in relation to patient outcomesSchedule and conduct regular audits consistent with quality planning and current prioritiesConduct mortality and morbidity audits and assist medicals unit to review their performance.Coordinate the provision of SVHM quality data to external bodies for reporting and benchmarking purposesClinical governance and assuranceProvide leadership, direction and coordination for the conduct of clinical governance and other assurance committeesCoordinate and facilitate the clinical risk advisory committeesProvide oversight of the quality of detailed clinical incident investigations (including Root Cause Analysis and In Depth Case Reviews) and other reviews as requiredOversee and coordinate the SVHM policy management systemOversee and coordinate the SVHM clinical audit system MARSSupport the systems in place to monitor compliance with clinical policies, clinical practice guidelines and proceduresConduct other clinical quality assurance work as directedConsumer participationFacilitate and oversee the patient experience measurement systems and programs including data analysis and reportingOversee and coordinate the SVHM Consumer Advisory CommitteeCoordinate consumer representation for peak clinical governance committees and projectsAccreditationAssist the business in accreditation preparation by the provision of advice, leadership and knowledge of the relevant standards and applicable legislationIn partnership with the business, identify gaps in compliance with the standards and legislationCollate evidence for accreditation eventsCoach staff around the requirements of accreditation standards and provide relevant education and informationClinical incident reporting systems and investigationsOversee and administer the clinical incident reporting systemPerform the role of system administrator including maintaining the organisation structure register and alertsLiaise with SVHA and system vendor for upgrades and system configurationFacilitate the provision of relevant data and reports to the businessOversee clinical incident investigation processes and reportingOtherArrange and coordinate educational exposDevelop and deliver quality assurance education3.INCUMBENT OBLIGATIONSGeneralPerform duties of the position to best of their ability and to a standard acceptable to SVHMComply with all SVHM policies, procedures, by laws and directionsTreat others with respect and always behave professionally and in accordance with the SVHM Code of ConductOnly access confidential information held by SVHM when this is necessary for business purposes, maintaining the confidentiality of that information once accessedParticipate in the annual SVHM performance review processDisplay adaptability and flexibility to meet the changing operational needs of the businessComply with applicable Enterprise Bargaining Agreement provisionsDisplay a willingness to develop self and seek to improve performanceClinical Quality and SafetyAttend clinical orientation upon commencementMaintain clinical registration and any required indemnity coverAlways work within approved scope of practice under supervision by more senior clinical staff as appropriate.Take personal responsibility for the quality and safety of work undertakenTake all necessary care and precautions when undertaking clinical proceduresComplete annual clinical competenciesMaintain skills and knowledge necessary to safely and skilfully undertake clinical workConsult with peers and other experts and refer to other healthcare workers when appropriate and in a timely mannerCollaborate and clearly communicate with patients/clients and the healthcare teamParticipate in clinical risk management and continuous quality improvement activities as part of day-to-day workPerson Centred CareEnsure consumers receive information in an appropriate and accessible formatActively support consumers to make informed decisions about their treatment and ongoing careEnsure consumers are aware of their rights responsibilities and how to provide feedbackHealth and SafetyProtect the health and safety of self and others, complying with all health and safety related policies, procedures and directionsComplete required Fire and Emergency Training annuallyComplete required Workplace Culture and Equity Training annuallyAttend general hospital orientation within 3 months of commencementAs required, comply with fit-testing and PPE requirements4.1.SELECTION CRITERIA4.1.1ESSENTIAL REGISTRATION, LICENSE OR QUALIFICATION REQUIREMENTSDegree in a health-related discipline or significant experience working in healthcareQualification or extensive experience in healthcare quality assurance4.1.2.OTHER ESSENTIAL REQUIREMENTSCommitment to:The Values and Health Care Philosophy of the Sisters of Charity The Principles of the St. Vincents Hospital Patient Care Model The Hospitals Code of ConductKnowledge and understanding of quality assurance, project management skills benchmarking, best practice and customer focus conceptsExperience of large complex organisation with multitude of interest groupsExperience in leading working groups and project managementExperience in facilitating change and adopting new conceptsExperience working in a public health serviceSuperior written and verbal communication skillsA confident and persuasive communicatorEffective time management.Closing Date:11 July 2025 11:59pmReconciliation Action Plan:At St Vincent''s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.For further information, visit ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.auView Reconciliation Action PlanCode of Conduct:View Code of ConductSet up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen.Become a healthcare superheroAbout UsSt Vincents Hospital Melbourne (SVHM) is a Catholic not-for-profit healthcare provider with a reputation for compassionate care and world-leading innovation. Part of the St Vincents Health Australia group, we are a leading tertiary teaching hospital providing a comprehensive suite of services including acute medical and surgical services, emergency and critical care, aged care, diagnostics, rehabilitation, allied health, mental health, palliative and residential care.Operating from 18 sites across greater Melbourne, this includes a major teaching, academic research and tertiary referral centre situated in Fitzroy, a soon to be established Rapid Access Hub at St Vincents Hospital on The Park, St Georges Health Service Kew, palliative care at Caritas Christi Hospice, as well as aged care, correctional health, mental health and community centres, pathology collection centres, general practice services and dialysis satellite centres.We continue to be at the forefront of care for Victorias most in-need communities.Employing more than 7,000 staff and with over 880 beds in daily use, the core aim of SVHM is to improve the patient experience through better access, superior outcomes and a more efficient and responsive health service. #J-18808-Ljbffr