Job Title

Senior Agile Business AnalystGet AI-powered advice on this job and more exclusive features.About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australias largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Groups main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, domestic, and international services.About UsFounded in the Queensland outback in 1920, Qantas has grown to be Australias largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Groups main business is the transportation of customers and freight using two complementary airline brands Qantas and Jetstar operating regional, domestic, and international services.Job DescriptionOpportunity to collaboratively create innovative customer-facing digital products within Qantas LoyaltyBe a key player in a high-performing cross-functional teamPermanent opportunity based in our Mascot campusWorking in Qantas Loyalty is exciting and fast moving. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. You will have the opportunity to work in a variety of verticals ranging from Insurance, Hotels & Holidays, Financial, Commercial, Airline, Member, delivering exciting and valuable earning opportunities for our members and flex between digital product delivery and commercial initiatives.The Senior Agile Business Analyst will help drive the business strategy for Program Value across Loyalty and translate strategies into IT and product initiatives, analyse customer business strategies and plans, processes and practices as well as industry trends and make recommendations in quantifiable terms on where product changes could produce benefits such as reduction in unit cost of operation, enhanced productivity and improved decisions related to the programs home and personalised experiences.With a thorough understanding of business vision and context, the Senior Agile Business Analyst transforms customer and business problems into solutions, and validates the feasibility of the strategic objectives of the Product Manager.The Senior Agile Business Analyst proposes the CVP (Commercial Value Proposition) and business rules to ensure it is technically feasible for delivery, factoring cost to deliver and viability to ensure we focus on building the right features at the right time whilst also ensuring the acceptance criteria is adequately defined to ensure the overall quality of the solution delivered to the customer in order for the product owner to accept the work as done.Passionate about customer innovation, driving value and with a solid grasp of analytics, the Senior Agile Business Analyst is responsible for identifying and defining improvements to features, customer and user journey mapping, gathering information to make decisions, ensures quality assurance / test solutions and effectively communicates in detail how features and processes work to ensure successful implementation from a change management perspective.Youll Have5+ years experience as a Business AnalystDegree qualified in Finance / commerce, IT, engineering, data science or applied mathKnowledge of and passion for data, analytics and customer innovationExperience with customer journey mapping and user experience design principles.Familiarity with A/B testing and experimentation methodologiesDemonstrated ability to translate complex business requirements into clear, actionable user stories and actionable criteriaOrganised and well structuredStrategic thinker with advanced problem-solving skills to navigate complexityStrong commercial acumenA strong customer orientationStrong analytical and research capabilitiesStrong relationship management skills, including partnering and consultingAbility to take ownership of work streams and deliver autonomously Strong relationship builder and influencer at all levels across a complex enterprise, capable of delivering through othersComfort with ambiguity and rapidly evolving situationsProven ability to work in a fast-paced and agile environmentWhy Qantas?Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, weve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.The Qantas employee benefits program offers amazing benefits that extend well beyond travel:We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.Well support your wellbeing: Whether its learning to better support your own and others mental health, our interactive wellbeing app or your very own tailored nutrition plan.We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you. Be a part of something special and play your part in the Qantas story get in touch today.Applications close: 18 July 2025Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesAirlines and AviationReferrals increase your chances of interviewing at Qantas by 2xGet notified about new Senior Business Analyst jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 3 days agoSt Leonards, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 days agoMascot, New South Wales, Australia 2 weeks agoSenior Business Partnering Analyst - TechnologySydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia A$120,000.00-A$120,000.00 2 days agoSenior Associate Consultant (Business Analyst)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$100.00-A$150.00 6 days agoSenior Business Analyst (AI & Automation)Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia A$70,000.00-A$75,000.00 2 weeks agoSenior Business Analyst - Single Digital Patient RecordChatswood, New South Wales, Australia 1 day agoSenior Business Analyst - CRM TransformationSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$100,000.00-A$130,000.00 6 days agoSydney, New South Wales, Australia A$120,000.00-A$150,000.00 3 weeks agoSydney, New South Wales, Australia 6 days agoWere unlocking community knowledge in a new way. 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