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Job Title


Gifts in Wills Coordinator


Company : RSPCA New South Wales


Location : Sydney, Australia


Created : 2025-07-08


Job Type : Full Time


Job Description

Add expected salary to your profile for insightsThe Royal Society for the Prevention of Cruelty to Animals (RSPCA) is Australia''s pre-eminent animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped veterinary hospitals and a state-wide shelter network, with hundreds of staff across NSW to care for animals.Our Fundraising Team is looking for an enthusiastic and experienced Gifts in Wills Coordinator to join our team on a Part-time basis. Reporting to the Senior Manager, Gifts in Wills, you will be responsible for providing strategic analysis and insights on our fundraising and supporter data.On a day-to-day basis, you will:Develop relationships with a portfolio of Gifts in Wills supporters through the implementation of a stewardship program (including phone calls, visits, mailings and events), deepening the connection to RSPCA NSWCoordinate, implement and monitor prospective and acquisition campaigns and responses, including telemarketing, direct mail and digital to build a sustainable Gifts in Wills pipelineSupport the Senior Manager, Gifts in Wills to create inspiring materials and personalisation of donor communications, including handwritten notes and tailored reports, aimed to uplift and retain gifts in Wills supportersMaintain accurate and detailed records of communications with donors and their preferences on the donor databaseMaintain the supporter recognition program honouring donors and their families who have left a gift to RSPCA NSWSupport the creation of collateral that positively promotes gifts in WillsSupport all operations of Planned Giving (Gifts in Wills and Major Giving) department, including, but not limited to, events and communicationsMaintain streamlined processes to maximise return on investmentTo be successful in this role, candidates will need the following skills and experience:Minimum two years experience in not-for-profit, fundraising, communications, marketing or equivalentExperience in meeting operational plansProven experience producing a range donor solicitation materialEvent coordination experienceExperience in Salesforce CRMExceptional interpersonal skills, with a demonstrated ability to effectively listen, negotiate and show diplomacyExcellent communication skillsProven ability to provide excellent donor/customer careExperience working in a team environmentAttention to detailAnalysis, problem-solving and creative skillsExcellent organisational and time-management skillsStrong computer skills in Microsoft OfficeAbility to work autonomously, prioritise workload and be self-drivenAbility to effectively manage complex, sensitive, and confidential informationUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you have a current Working With Children (WWC) Check?We assist people and animals in so many different ways it can be hard to know who to talk to. This section will help you.If you need to tell us about cruel treatment of an animal, you can either call us or send in a report. Well need your details, but everything is confidential the person you are reporting will never find out who made the report.If you would like to adopt from us, click here to find out how to see all the animals available, and to find your closest shelter.If you would like to support us, by making a donation, becoming involved in one of our events, leaving a legacy or volunteering, you can do so online or over the phone. Details can be found here.Source: This is an extract from the company''s own website.We assist people and animals in so many different ways it can be hard to know who to talk to. This section will help you.If you need to tell us about cruel treatment of an animal, you can either call us or send in a report. Well need your details, but everything is confidential the person you are reporting will never find out who made the report.If you would like to adopt from us, click here to find out how to see all the animals available, and to find your closest shelter.If you would like to support us, by making a donation, becoming involved in one of our events, leaving a legacy or volunteering, you can do so online or over the phone. Details can be found here.Source: This is an extract from the company''s own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr