Job Title

Your Position at St John of God Bendigo Hospital You will work as a team member of the Patient Services Admissions Department and will be responsible for acting as the key contact point for patients, clinicians, managers, and health funds regarding a patients pre-admission, admission, discharge, billing, and debtors follow-up. The Position Informing all patients of their out-of-pocket costs of hospitalisation. Liaising with medical receptionists in doctors'' rooms for item numbers as required. Quoting all uninsured patients their cost of hospitalisation (refer to doctors'' rooms). Liaising with patients who have queries about their coverage at the admission centre, over the phone, or on the ward. Establishing patient level of cover with Health Funds prior to admission. Responding to patient queries regarding their level of cover and out-of-pocket expenses. Performing other reasonable duties as directed by the relevant manager or supervisor, including assisting with tasks within Patient Administration Services. You should have proficient knowledge of the health industry, health funds, and possess sound interpersonal skills to communicate effectively with hospital colleagues, patients, families, medical staff, and the public. To succeed, demonstrate computer literacy, clerical experience, and the ability to prioritize and multitask effectively. Above all, you will embody the core values of our Mission and Values, keeping patients at the center of everything you do. We can offer Salary $59,041 to $60,705 (pro-rata if part-time), plus 12% superannuation Permanent full-time position Salary packaging options up to $18,550 on benefits such as mortgage, rent, meals, entertainment, holiday accommodation, or other everyday expenses, with options to package benefits above the FBT cap including: Novated leasing Work-related expenses Self-education Additional superannuation A welcoming and supportive culture Discounts on hospital services and private health insurance Option to purchase up to two weeks of additional annual leave Dynamic role within a multidisciplinary team For enquiries, contact Jules Castleton, Team Leader Patient Admissions, at (03) 5434 3273. At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds. We are committed to creating a safe and nurturing environment for children and vulnerable individuals in our care, taking proactive steps to protect their safety and well-being. Our inclusive culture fosters respect, security, accessibility, and unity through our diverse community. All caregivers employed by St John of God Health Care are required to be vaccinated against Influenza to fulfill role requirements. #J-18808-Ljbffr