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Job Title


Customer Category Manager


Company : Coca-Cola Europacific Partners


Location : Melbourne, Victoria


Created : 2025-07-12


Job Type : Full Time


Job Description

Join to apply for the Customer Category Manager role at Coca-Cola Europacific Partners9 hours ago Be among the first 25 applicantsJoin to apply for the Customer Category Manager role at Coca-Cola Europacific PartnersGet AI-powered advice on this job and more exclusive features.We are Coca-Cola Europacific Partners (CCEP) a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the worlds most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies, and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.About Your RoleAs a Customer Category Manager, you will play a critical integration rolechampioning the voice of the customer within our business and representing the voice of category to our customers. You will help shape the future direction of our categories by translating category- and environment-led strategies into practical, customer-centric plans that drive execution through our sales teams.Leveraging insights from the Commercial Planning Cycle (CPC) and working closely with Commercial Strategy & Development stakeholders, as well as Channel and Sales stakeholders, you will ensure strategic alignment and executional excellence.With a deep understanding of our Customers, the Channel and Shoppers, and their data, you will influence category growth through Joint Business Planning, Range Reviews, Quarterly Business Reviews, and strategic initiativesensuring CCEP continues to play a leading role in delivering value and growth across our categories.Reporting to the Associate Director, Commercial Development Away From Home, this role is a fully embedded member of both the Commercial Development and Sales & Channel Planning teams. You will maintain strong, collaborative relationships with the Channel GM, Channel Planning Manager, and Tier 1 Sales and Customer stakeholders to ensure seamless integration and alignment.You will drive strategic initiatives by partnering with internal and external stakeholders to co-author plans focused on Range, Space, Visibility, Activation, and Environment-led principlesensuring our strategies are not only visionary but also executable and impactful in market.What You Will Be DoingCustomer JBP and process facilitationPartner and support Sales team through joint business planning process through ensuring use of the CCEP best in class framework and methodology, leveraging inputs from across the business, deep understanding of how to link category opportunities and customer strategic imperatives, through an engaging and collaborative process that informs and integrates with the customer.Customer range reviewsLead the customer range review process following the CCEP framework for best in class reviews. You will be responsible for the planning, briefing, customer specific analysis and insight creation, content delivery and co-author final recommendations and presentation ensuring category led thinking is at the core while achieving positive commercial outcomes for the category, customer and CCEP.You will build the capability of the sales team around category and shopper strategy and ensure a strong connection is made back to the JBP and that recommendations are in service of the strategy and future category vision.Work closely with the Range & Space Planning Manager on planogram recommendations and creation that unlocks the intended category and CCEP growth opportunity while maintaining practical executional and operational requirements.Customer strategic initiativesEnable and facilitate transition from where to play into actionable How to Win customer/channel strategies with a pathway to in year execution, engaging, leading and influencing cross-functional project teams to timely delivery.Customer Commercial implementation of planIn collaboration with key stakeholders, ensure that voice of customer, informed forecasts and revenue projections supported with requirements for successful implementation feed into the stage gate process for internal sign off for NPD and key calendar initiatives.Per cycle process and critical timelines, ensure the plan is matched with and aligned roadmap to implementation with customer.Develop clearly articulated Range, Space, Visibility, Price & Operations (RSVPO) executional direction in collaboration with key stakeholders ensuring precision in execution in trade.LETS TALK ABOUT YOU!Degree qualifiedHave considerable FMCG industry experience preferably with breadth across functions such as Category, Strategy, National Accounts, Field Sales or Commercial.Proven track record leading strategic execution and high level of influence across team membersUnderstand FMCG industry best practices and be able to leverage learnings from other categories and markets.Critical thinker with proven ability to form judgementCommercially savvy with strong analytical background with experience analysing complex data from a range of different sources, drawing insights, and forming recommendations.Demonstrated ability to work collaboratively as well as challenge and influence stakeholders.Be able to adopt a pragmatic approach to deliver category solutions.Solution oriented with a growth mindsetGreat communicator and highly developed interpersonal skillsWHATS IN IT FOR YOU?Working with one of the worlds most recognisable brands.Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, and more!).Access to our corporate benefits including Fitness Passport & discounts with our many diverse customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.Free counselling for you and your family via our EAP helpline as part of our commitment to well-being.Unlimited drinks onsite.WHY CHOOSE US FOR YOUR NEXT ROLE?We have an amazing culture at CCEP, to find out more make sure you check out the people stories on our website hereApplications close on Monday 21st July 2025Please be aware:* This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible.At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. Its important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.This role will be subject to our standard pre-employment checks, which includes employment references, working rights and/or medical check, background checks, dependent on role.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionMarketing and SalesIndustriesManufacturingReferrals increase your chances of interviewing at Coca-Cola Europacific Partners by 2xGet notified about new Customer Category Manager jobs in Moorabbin, Victoria, Australia.Mysale Category Manager - Beauty and HomeCremorne, Victoria, Australia 2 weeks agoDandenong, Victoria, Australia 4 days agoCategory Manager - Cheese & Entertainment - Hawthorn EastHawthorn East, Victoria, Australia 1 week agoCamberwell, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 5 days agoPort Melbourne, Victoria, Australia 5 days agoHeatherton, Victoria, Australia 5 days agoMelbourne, Victoria, Australia A$156,800.00-A$168,000.00 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoPort Melbourne, Victoria, Australia 2 weeks agoSouthbank, Victoria, Australia 3 weeks agoMysale Category Manager Footwear, Apparel & AccessoriesCremorne, Victoria, Australia 2 weeks agoExpression of Interest - Category Manager OpportunitiesSouth Melbourne, Victoria, Australia 1 year agoChadstone, Victoria, Australia 4 days agoHeatherton, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoCategory Manager - Tech Installation Repair and Renewal ServicesChadstone, Victoria, Australia 3 hours agoMelbourne, Victoria, Australia 3 weeks agoNational Account Manager, Woolworths & AmazonMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 days agoMulgrave, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoKey Account and Client Services Managers/ExecutivesMelbourne, Victoria, Australia 21 hours agoSouthbank, Victoria, Australia 4 days agoRavenhall, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoKey Account Manager, ANZ (Based in Melbourne)Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoKey Account Manager ANZ - Food & Beverage (B2B)Dandenong South, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. 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