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9 hours ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Australian Institute of Management provided pay rangeThis range is provided by Australian Institute of Management. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$90,000.00/yr - A$100,000.00/yrLead a team of 8-10 tele sales for our short courses and qualifications businessJoin our highly regarded business with over 80 years of historyFull time role on our high energy Campus in heart of Circular QuayAbout the BusinessFor over 80 years, the Australian Institute of Management (AIM) has empowered individuals and organisations to thrive with industry-focused education solutions. AIM has developed over 100 short courses and Vocational Qualifications to help our students advance their skills and career, regardless of industry and experience. Today, AIM is the market leader in corporate education and training. Our unmatched breadth and depth of programs enables us to support organisations to drive team engagement and growth objectives.AIM is part of Scentia, which also includes The Institute of Executive Coaching and leadership (IECL) and the Australasian College of Health and Wellness (ACHW). With unmatched scale, scope, and impact, Scentia is shaping the future of learning.About the RoleAs our Sales Manager, Future Skills you will support the day-to-day operations of a sales team (approximately 8 team members) and contribute to improved sales performance across our short course and qualifications business. In this role, you''ll assist with refining sales processes, supporting the implementation of tools and systems (including Salesforce), and helping ensure the team is equipped to meet their goals. Working closely with senior sales leaders, you''ll contribute to planning activities, support basic reporting and analysis, and play a role in driving team productivity.A key part of your role will be to coach and support your individual team membersproviding guidance, helping them adopt best practices, and contributing to a positive and high-performing team culture. This role offers an excellent opportunity to develop your career in sales leadership and operations, with scope to grow alongside an experienced team.This is an exciting opportunity for a results-driven sales professional to make a lasting impact in a fast-evolving education environment.Key ResponsibilitiesLead a team of 8-10 individual contributors, fostering a culture of accountability, motivation, and high performanceTake a coaching-led approach to leadership, supporting team members in achieving both individual and team targetsMonitor daily performance metrics (e.g. calls, conversions, follow-ups etc.) and provide real-time coaching to optimise productivity and outcomesConduct regular 1:1s and team huddles to provide support, address blockers, and reinforce sales best practice approachEnsure consistent use of Salesforce, accurate data entry, adherence to workflow, and alignment with the full sales processChampion the effective use of Genesys (AIMs telephony platform) to ensure the team meets call quality and service standardsIdentify areas of process improvement to drive greater conversion, efficiency, and predictability in the sales cycleMonitor and report on key performance indicators to assess individual performance that includes call volumes, conversion rates, average deal size, sales per agentAbout youExperience in a sales leadership role with robust understanding of phone-based sales managementProven experience in high-volume B2C telesales environmentSolid understand of call centre operations, sales scripts and objection handlingExperience in one-on-one coaching, performance feedback and training staff to improve skills and productivityExceptional communication skills, both written and verbal, with a keen attention to detail and the ability to convey complex digital topics in a clear and approachable manner.Flexible Working Arrangements: Enjoy the flexibility to balance work and life.Career Growth Opportunities: Access to continuous training and development to advance your career.Vibrant Office Culture: Be part of a fun and dynamic office environment.Employee Assistance Program (EAP): Access to support and resources for your well-being.Ongoing Training & Support: Continuous learning opportunities and support provided.Complimentary Short Courses: Free access to a variety of short courses.Monthly Celebrations: Join us for monthly cake days to celebrate our successes among other social events.Paid Volunteer Days: Two paid days to volunteer and give back to the community.Collaborative Team Environment: Work with a great team that values collaboration and innovation.The CultureWe are passionate about connecting people and organisations through learning. Our culture is the foundation of our success, driven by a clear core purpose and behaviours that are deeply embedded in our organisational DNA. Together, they shape who we are, how we work, and the impact we make.If you would like to be part of our journey, simply click Apply Now and our recruitment team will reach out to you.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and ManagementIndustriesEducationReferrals increase your chances of interviewing at Australian Institute of Management by 2xSign in to set job alerts for Sales Manager roles.Account Manager - Small and Medium Business, AUNZSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoNorth Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 month agoMillers Point, New South Wales, Australia 6 months agoParramatta, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 months agoLane Cove West, New South Wales, Australia 1 week agoNorthern Beaches, New South Wales, Australia A$100,000.00-A$132,000.00 1 week agoPymble, New South Wales, Australia 3 months agoMillers Point, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 months agoMascot, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 months agoNational Account Manager - Chemist WarehouseNorth Rocks, New South Wales, Australia 6 days agoWere unlocking community knowledge in a new way. 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