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Join to apply for the Patient Services Rep II role at Savista19 hours ago Be among the first 25 applicantsJoin to apply for the Patient Services Rep II role at SavistaGet AI-powered advice on this job and more exclusive features.Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).The Patient Services Representative puts their heart into their work every day. Our representatives lead with empathy and are passionate about showing compassion, ensuring quality work, and providing patients with a stress-free experience while they are registered for healthcare services. Whether its making patients more comfortable while they wait, checking in on them with updates or going the extra mile to help someone navigate the hospital, our colleagues know that registering a patient is not a task-oriented career, its a people-oriented one.Job ResponsibilitiesInterviews patients in person or by phone to obtain all required information for hospital records and billing systems. Registers or Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services according to department policies and procedures.Obtains patient and/or responsible party signatures on registration and issues required information to patients/ responsible party concerning Advanced Directives, Privacy, Medicare and required other compliance or consent forms.Verifies insurance coverage and obtains authorization for all services requiring pre-certification.May prepare charts and paperwork for patient visits. Places identification wristband on patient and follows hospital patient safety procedures for patient identification at all times.Performs clerical functions as needed, including answering phones, taking messages, chart processing, filing, faxing, etc. Assists patients with questions regarding hospitals bills including taking payments at any registration location.Screens patient for Medicaid, Affordable care Act or hospital sponsored financial program and provides appropriate documentation and referral. May provide bedside financial counseling and collection support by telephone for patient balances after discharge.Supports Savistas Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savistas business practices. This includes becoming familiar with Savista''s Code of Ethics, attending training as required, notifying management or Savistas Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.Job RequirementsHigh school diploma or GED.At least 2 years or more of experience working within the registration process in a hospital or physician office setting, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations.Knowledge of patient access services and the overall effect on the revenue cycle.A thorough understanding of commercial and government insurance plans, payer networks, government resources, and medical terminology.Demonstrated experience communicating effectively with a customer and simplifying complex information.Demonstrated ability to navigate Internet Explorer and Microsoft Office.Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.Demonstrated ability to meet or exceed performance metricsPreferred SkillsExperience working within the registration process in a hospital or physician office setting, including demonstrated success in obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations.Knowledge of commercial and government insurance plans, payer networks, government resources, and medical terminology.Basic understanding of patient access services and the overall effect on the revenue cycle.Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $23.00 to $25.00 However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.California Job Candidate NoticeSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Savista by 2xSign in to set job alerts for Patient Service Representative roles.Patient Service Representative (Medical Receptionist)Referral & Appointment Coordinator - Advanced Lap / Bariatric OfficePatient Service Representative (Medical Receptionist)Patient Service Representative (Medical Receptionist), AmherstBilling / Referrals Coordinator - Cardiology OfficeGreater Cleveland $19.04-$22.85 4 months agoPatient Service Representative (Medical Receptionist), North RidgevilleLead Patient Access Service Representative: AdmittingWere unlocking community knowledge in a new way. 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