Job Title

Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in peoples lives and help organisations use the power of tech to innovate and grow.About the Role (your why)This dynamic role supports one of our most successful teams by providing exceptional customer service and driving sales growth within our business. You''ll leverage your previous IT hardware experience to develop strong relationships with existing and new clients, identify opportunities, and support the sales process from proposal to close. This is a fast-paced environment where you''ll hit the ground running and have the opportunity to contribute directly to the team''s success, with potential for career advancement.We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!**Please note: Due to the security requirements of our customers, this role is only available to Australian Citizens only **What youll doAs Sales Coordinator you will:Plan and prioritise sales support activities towards achieving agreed business goals, whilst managing your time and productivityIdentify sales leads and escalating them to Business Development ManagersAs a skilled specialist, this positioncompletes tasks in resourceful and effective waysMaintain sales statistics, records of sales performance and the customer databaseProvide administrative support for the production of tenders, bids and other sales related documentsReceive, handle or escalate customer complaints related to the sale of our products/servicesIdentify opportunities for continuous improvement to build a culture of service excellenceDisplays a high level of operational discipline, ensuring Datacom and client processes, policies and procedures are followed and adhered toPromote a positive culture within the teamWe are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders changing requirements and this can mean we evolve in our roles to meet those needs.What youll bringWe are looking for someone with at least 2 years experience within the ICT sector. You will ultimately posses the following skills and attributes:Sound IT hardware product and services knowledgeExcellent customer/vendor relationship building and management skillsAbility to frequently interact and network with a variety of stakeholders and team members within own area of expertiseStrong verbal and written communication skillsProven analytical and problem-solving skillsDetailed with good organisational skillsA team player and also have the ability to work independentlyIf you''re a customer-focused professional with a passion for technology and driving sales, we encourage you to apply!Why join us here at Datacom?Datacom is one of Australia and New Zealands largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It''s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. Youll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.We operate at the forefront of technology to help Australia and New Zealands largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. #J-18808-Ljbffr