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Join to apply for the Customer Service Representative role at MCC Label1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative role at MCC LabelGet AI-powered advice on this job and more exclusive features.Build your Career with an Industry LeaderMulti-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally. We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods, and automotive products, it is likely that you will put your hands on our labels on a daily basis. It is our labels that identify, promote, and help sell our customers products! With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.About The RoleWorking with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customers and will manage our customers journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress your career and be part of a global organisation.An exciting and immediate opportunity for a Customer Service Representative to join our established team based at our Melbourne plant.Duties IncludeProvide excellent customer service throughout our customers journey here at MCC.Develop and remain committed to a thorough understanding of MCCs products, services, policies, and processes to provide accurate and up-to-date information to customers.Completes non-compliance reports as required.Handle numerous orders simultaneously and follow their pathway to different situations.Collaborate across our internal teams to coordinate and support the customer journey and provide support for fellow colleagues during times of absence or peak periods.Exhibits understanding and appreciation of opposing perspectives on issues and adapts a flexible approach as situations change.About YouIntermediate proficiency personal computer skills using the windows operating system.Ideally you will have experience in customer service within the manufacturing industry.Can demonstrate an impeccable phone manner and ability to establish & maintain positive relationships with strong written and verbal communication skills.Excels in organisation & time management skills and is flexible & adaptable to changing workload.Familiarity with CRM software or other customer support toolsFull colour vision (no colour blindness).The BenefitsCompetitive remunerationFree onsite parkingLocal & global career opportunitiesEmployee Assistance Program (EAP), a free confidential support serviceEmployee referral program, our employees are rewarded for helping us find great talent!Reward & recognition programs aligned to our values and with high performance.Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.Apply nowAre you Interested or know someone who could be? Let them know! If you dont quite meet all of the criteria, but feel you can make a difference at MCC, we encourage you to submit your application. If your CV includes qualifications, work history, skills, experience, no need to also provide a cover letter. Position open to candidates with Australian-working rights (without restrictions) only.Diversity & InclusionAt MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.MCC does not accept unsolicited resumes or referrals from recruitment agencies. Any resumes or candidate profiles submitted without a prior signed agreement will be considered the property of MCC, and we will not be liable for any fees related to such submissions.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesPackaging and Containers ManufacturingReferrals increase your chances of interviewing at MCC Label by 2xGet notified about new Customer Service Representative jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoSouthbank, Victoria, Australia 4 days agoPort Melbourne, Victoria, Australia 12 hours agoMelbourne, Victoria, Australia 3 hours agoDocklands, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoBayswater, Victoria, Australia 2 weeks agoBroadmeadows, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$74,360.00-A$74,360.00 3 weeks agoMelbourne Airport, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 10 hours agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 6 days agoTullamarine, Victoria, Australia 10 hours agoCoordinator Customer Support - MelbourneMelbourne, Victoria, Australia 2 months agoHeatherton, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoToorak, Victoria, Australia A$60,000.00-A$65,000.00 5 days agoMelbourne, Victoria, Australia 3 weeks agoSouthbank, Victoria, Australia 4 days agoAdministration & Customer Service OfficerCustomer Service Officer - North East SuburbsMelbourne, Victoria, Australia 1 week agoCustomer Service & Administration ManagerMelbourne, Victoria, Australia 6 days agoOvernight Guest Services Officer Front OfficeMelbourne, Victoria, Australia 1 week agoCremorne, Victoria, Australia 4 weeks agoCremorne, Victoria, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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