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Join to apply for the Maitre''d/Restaurant Host role at Accor1 day ago Be among the first 25 applicantsJoin to apply for the Maitre''d/Restaurant Host role at AccorGet AI-powered advice on this job and more exclusive features.Company DescriptionAt Accor our goal is that every personCompany DescriptionAt Accor our goal is that every person feels welcome and feels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when were connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do.Accor operates a selection of Qantas Lounges globally, bring our service passion and values to the aviation industry. Every day we connect with thousands of travelers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a welcoming pause on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.We are looking for Full Time - Maitre''d/Restaurant Host to join our fast pace working environment to provide high quality customer service to our guests at our Sydney International Lounges.Job DescriptionAs a HMaitre''d/Restaurant Host with Qantas Lounges by Accor, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.Reporting to the Food & Beverage Managers, responsibilities and essential job functions include but are not limited to the following:Consistently offer a professional, friendly greeting and engaging serviceUnderstand the Servers tasks in the outletAssist in restaurant/lounges with F&B serviceUnderstand shift end reports in the outlet and the POS systemAssist guests regarding food and beverage menu items in an informative and helpful wayHave knowledge of all menu items, garnishes, contents and preparation methodsFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assignedQualificationsWhilst technical experience is of importance to us, to be considered for the role, you will have the following:A friendly, customer-focused attitude with the strive to provide total customer satisfaction.Initiative to ensure that interactions with our customers are positive, intuitive and efficient.Responsible Service of Alcohol (RSA) Certification.Previous customer service or hospitality experience.Confidence in liaising with various internal and external clients.A high standard of grooming and personal presentationExcellent communication and interpersonal skills.Strong attention to detail and the ability to multitask.A positive team player and guest-centric mindset.MUST have full working rights within in AustraliaThe ability and flexibility to work various rostered shifts, including early mornings, late evenings and weekends.Additional InformationEmployee Benefits for your hard work!Work with two iconic businesses and experience the buzz of the working in the Aviation industryGreat Staff Travel Benefits (T&C Apply)Access to staff duty-free storeFree meal and coffee on shiftsHotel discounts (staff rates) at over 3000 hotels globallyPartnership discounts with companies such as Europcar, Google, and more..Hospitality Industry General Award, Food & Beverage - Grade 2 ($24.98 base rate)You will be engaged to work under the Hospitality Industry (General) Award [MA000009]Note: Successful applicants will be required to undergo a Federal Police check at their own cost via our ID system (Will be reimbursed once approved) in order to gain ASIC certification.If you would like to be a part of our team, please apply now.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at Accor by 2xSign in to set job alerts for Front of House Manager roles.Front of House Manager - Marrickville Full-TimeMarrickville, New South Wales, Australia 2 weeks agoFront of House - General Manager, Venue Manager and Assistant Venue ManagerSydney, New South Wales, Australia 5 days agoFront of House - General Manager, Venue Manager and Assistant Venue Manager Sydney Venues / Full TimeSydney, New South Wales, Australia 2 weeks agoFront of House Manager - Pagewood Casual/Part-Time/Full-TimeEastgardens, New South Wales, Australia 3 days agoMarrickville, New South Wales, Australia 5 days agoEastgardens, New South Wales, Australia 5 days agoEastgardens, New South Wales, Australia 5 days agoFront of House Manager - Fairlight Casual/Part-Time/Full-TimeFairlight, New South Wales, Australia 1 week agoFairlight, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 months agoManager Of Restaurants (M/W) Club Med ResortSydney, New South Wales, Australia 2 weeks agoAssistant Manager (FOH) Full Time - ConcordConcord, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoStrategy & Operations Manager, Restaurant GrowthSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 5 days agoConcord West, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 days agoChatswood, New South Wales, Australia 6 days agoLidcombe, New South Wales, Australia 6 days agoCasula, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 day agoCastle Hill, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 6 days agoBaulkham Hills, New South Wales, Australia 5 days agoQueens Park, New South Wales, Australia 23 hours agoWere unlocking community knowledge in a new way. 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