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Company DescriptionAt Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. Thats why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Who we areA sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne and on the doorstep of Chadstone - The Fashion Capital. Our unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and style. Five star luxury and opulencecreates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.Job DescriptionJoin Our Concierge Team Full-Time & Part-Time Roles Available!As a Porter / Concierge, no two days are the same. You will assist our guests with all aspects of their arrival and departure experience, and everything in between-luggage assistance, valet parking and responding to guest requests - whilst at the same time, creating stories that stay.Be the first point of contact and greet guests with a warm welcome every timeProvide exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteouslyShare your knowledge and passion for Melbourne with visitors to our cityBe the "face" of our hotelWelcome our guests and make them feel specialAssist guests with general enquiries and luggage requestsValet parking of carsGeneral Porter duties as requiredHourly Pay rates:Mon to Fri: $24.98 (+ $2.72 evening loading after 7pm)Saturday: $31.23Sunday: $37.47Public Holidays: $56.21Plus:Guaranteed weeklyhoursAnnual leave entitlementsSick leave entitlementsWhat we can offer you:A fun work environment where your job is simply to make people happy!A genuine sense of community our team is one big familyShare your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit our great cityDevelop invaluable skills that you can use in all walks of life customer service, communication, time management, problem solving and resilience!If hospitality is your thing, the career opportunities are endless as part of Australias largest hospitality employer, AccorBe part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every dayQualificationsWhat we''re looking for...Victorian full drivers license is essentialAn energetic, team-focused and can-do attitudeEnthusiasm to connect with guests and to hear their storyExceptional communication skills both written and verbalExcellent attention to detailThe ability to work across a 7 day roster - evenings, mornings and weekendsAdditional InformationWhats in it for you...Great benefits worldwide accommodation and food & beverage discounts from day one, Chadstone Shopping Centre discounts, free nights accommodation on your anniversary with Accor, discounted health insurance, and a free, confidential Employee Assistance ProgramA supportive, dynamic team environment in one of Melbournes most iconic luxury hotelsWork close to home based in Melbournes vibrant south-east, avoid the CBD commuteEndless growth opportunities as part of Accor, Australias largest hospitality employer with access to industry-leading training, career pathways across a global network, and the ability to truly shape your futureThe opportunity to make a meaningful impactleading both the numbers and the people behind one of Melbournes most distinctive luxury hotelsApply now to become part of the story at Hotel Chadstone Melbourne MGallery. We cant wait to welcome you. #J-18808-Ljbffr