Job Title

Join to apply for the Porter role at Accor.1 day ago Be among the first 25 applicants.Company DescriptionMondrian Gold Coast is on the sun-drenched esplanade of the iconic Burleigh Beach. This destination lifestyle precinct is a vision of some of Australia and the worlds most celebrated changemakers, risk takers, and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australias most iconic coastal destinations.Job DescriptionAs the Porter/Valet at Mondrian Gold Coast, youll be the ultimate connector, ensuring our guests and residents experience the very best of luxury living. From personalised recommendations to seamless service, youll be the go-to expert for creating unforgettable moments. Whether its securing exclusive reservations, coordinating bespoke experiences, or simply adding a touch of magic to every interaction, youll bring passion, precision, and personality to the role.The RoleManage daily concierge desk operations, including inventory controls and adherence to service protocols.Uphold the Mondrian luxury service standards.Provide a warm welcome to guests and visitors, assist with valet parking, luggage storage, delivery, and retrieval.Address guest and owner requests, enhancing service offerings.Promptly resolve guest and owner inquiries or issues, ensuring a positive experience and maintaining high service quality.The RequirementsPrevious experience in a guest service or concierge role in a luxury environment.Opera Cloud experience is desirable.Strong leadership, communication, and problem-solving skills, with a proactive and solution-oriented approach.QualificationsValid Australian Driver''s License.Ability to work various shifts including evenings, weekends, and public holidays.Full Australian Working Rights.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesHospitalityReferrals increase your chances of interviewing at Accor by 2x.Get notified about new Porter jobs in Gold Coast.Broadbeach, Queensland, Australia 1 day agoBroadbeach, Queensland, Australia 6 days agoBroadbeach, Queensland, Australia 3 weeks ago #J-18808-Ljbffr