Job Title

Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, Tasmania, HobartHotel: Hobart (HBAHO), 110 Liverpool StreetJoin Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We''ve thoughtfully designed our spaces to encourage, support and celebrate great connections. We''re also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.What you can expect from us:We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. Youll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journeyFree staff meal on shiftFull uniform provided, laundered in-housePaid birthday leave in addition to your annual leaveSupportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skillsYou have the opportunity to fast track your career with a growing global companyPopular hotel perks and discounts on the retail platformSome of the best employee discounts across our IHG Hotels for accommodation, food and beverage!Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. So, join us and you will become part of our ever-growing global family.Your day to dayCreating a warm welcome to everyone and setting the tone for each guests experiencePrepare food and beverages for service to guests and present food according to established health and presentation standardsLook after your bar keep it clean and tidy and make sure the alcohol is always secureHandle cash and credit transactionsLook smart wear your uniform with prideBe ready to jump into other adhoc duties when your colleagues need your helpAlways follow safety proceduresMonitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionableClear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs,walls, windows, mirrors, and floors as necessaryTake action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction, notify team leader on shift of any experienced issuesReceive guest payments and process transactions as outlined in the cash and charge proceduresas neededWhat we need from youStrong sometimes youll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneelingLiterate youll need a good grasp of reading, writing and basic mathsFlexible night, weekend and holiday shifts are all part of the jobCompliant as well as meeting local laws on food handling and serving alcohol, youll be above the minimum age required and fluent in the local languageArticulate a great communicator, youll be warm, welcoming and easy to talk toOur branded service style ''Dare to Connect'' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest''s experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.Don''t quite meet every single requirement, but still believe you''d be a great fit for the job? We''ll never know unless you hit the ''Apply'' button. Start your journey with us today.Don''t quite meet every single requirement, but still believe you''d be a great fit for the job? We''ll never know unless you hit the ''Apply'' button. Start your journey with us today. #J-18808-Ljbffr