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Join to apply for the Call Centre Operator - State Government role at Randstad Australia2 days ago Be among the first 25 applicantsJoin to apply for the Call Centre Operator - State Government role at Randstad AustraliaGet AI-powered advice on this job and more exclusive features.About The RoleOn offer is a 6 month contract with full time hours within a prominent State Government department. This customer service role will see you liaising with customers through inbound calls to provide support and assistance.Pay Rates $37 per hour + superannuation37.5 hours per week - Monday - FridayAbout The RoleOn offer is a 6 month contract with full time hours within a prominent State Government department. This customer service role will see you liaising with customers through inbound calls to provide support and assistance.Pay Rates $37 per hour + superannuation37.5 hours per week - Monday - FridayResponsibilitiesYou will provide a high level of customer service and will be required to interact with customers and provide support for general enquiries and assist where needed.Maintain a high level of professionalismAnswer general enquiries and support with complaintsAssist with payment queries including payment of invoices or payment plansNavigate through multiple screens and programs whilst being on the phoneUndertake information and records management processes, updates and reviewsAbout YouContact centre experienceExcellent verbal communication skillsProfessional phone mannerAble to remain calm when handling sensitive situationsRequirementsAvailable to start within 1 weekA valid Nationally Coordinated Criminal History Check within the last 12 months is MANDATORY to be considered for this role.Please note: This role is based in an inner-southern suburb, public transport may be difficultInterested?What You Need To Do NowIf you''re eager to find out more, click ''apply now''Or to discuss the role further or send your CV please email Jasmine Kaiser at jasmine.kaiser@randstad.com.au asap!Due to high volumes of applicants only those shortlisted will be contactedIf you are already registered with Randstad - perfect! Please send an email to register your interest for this role and we will be in touch!Why work for Randstad?Join Randstad''s community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many moreAccess to our employee assistance program services, including counselling services.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. 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