Update your details, view your application and progress.Job no: 501640Work type: Permanent - Full TimeLocation: PerthCategories: Customer Service, Retail MarketsFull time permanent role based in our Perth officeMonday 11th August start dateAttractive hybrid work model | Energy Discounts |Career Growth OpportunitiesAlinta Energy is one of Australias biggest energy retailers, generators and developers with over 1.1 million customers. Australias energy system is undergoing the biggest transformation in its history and were right there with it. Were investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.About the roleAs a Customer Growth Representative, youll play a key role in growing and retaining Alinta Energys customer base. Youll engage with customers through inbound and outbound calls, uncovering their needs and recommending tailored energy solutions. This is a fast-paced, target-driven role where your ability to build rapport, promote products, and convert interest into action through a sales experience will directly impact our success.This full-time, permanent role starts on Monday 11 August, so please ensure you''re available from that date.Training is delivered in the office, Mondays to Fridays, from 8:30am to 4:30pm. Once training is complete, youll transition to a rotating roster between 7am and 6pm on weekdays, with occasional Saturday shifts from 8am to 12pm. After training, youll also have the flexibility to work from home part of the week, so its important to have a quiet, dedicated workspace at home.Why youll love working hereWere a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each others wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.What youll doPromote and sell Alinta Energys products and services to new and existing customers across Australia.Participate in outbound campaigns to reengage and retain customers.Respond to general enquiries and follow up on customer queries with professionalism and care.Meet and exceed daily, weekly, and monthly sales targets using effective objection handling and sales techniques.Deliver a high level of customer service aligned with our values and compliance standards.Your experienceSales experience is preferred, however not necessary as confidence is key for candidates.Strong verbal and written communication skills.Confident using computers and able to manage multiple tasks while assisting customers over the phone.Collaborative team player with a proactive approach to self-development.Customer service and contact centre experience is preferred but not essential.Please note this role requires full working rights within Australia.If you''re a persuasive communicator who enjoys connecting with customers and driving sales, this opportunity could be a great fit for you.Next stepsWe will review your application and if suitable, you will be invited to complete a short online interview, followed by a face-to-face interview, to determine if youd be a great fit at Alinta Energy.Like what youre seeing?If you like the sound of this, and youve got experience in a similar role, wed love to talk to you. Come and discover better together with Alinta Energy.We are a 2025 Circle Back Initiative Employer we commit to respond to every applicant.If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.Our Diversity CommitmentAlinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing womens careers.We look forward to hearing from you.Click Apply to submit your application.Advertised: 07 Jul 2025 W. Australia Standard TimeApplications close: 23 Jul 2025 W. Australia Standard Time #J-18808-Ljbffr
Job Title
Customer Growth Representative