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Colliers Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Senior Technical Support Officer role at ColliersColliers Perth, Western Australia, Australia12 hours ago Be among the first 25 applicantsJoin to apply for the Senior Technical Support Officer role at ColliersDirect message the job poster from ColliersAssociate Director, Careers | People & Performance at ColliersOur collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.Job DescriptionWe are looking for a highly organized and experienced Senior Technical Support Officer to join our National IT team based in the Perth CBD office. Reporting into the ANZ - Service Delivery Manager, this role will be the face of IT in Western Australia for Colliers and will be responsible for providing excellent customer service to all levels of the WA business in an efficient, personal and professional manner.Some of the key responsibilities in this role include:Identifying and proactively resolving IT issues, primarily for the Perth, Subiaco and Albany offices as well as Perth Engineering & Design officesProviding first and second level hardware and software supportAdhering to all processes and documenting procedures accordinglyMaking recommendations on upgrades and replacements when necessaryProactively building the IT brand via local delivery of customer facing technology initiativesSome of the key technologies that this position will be supporting are:ITILWindows 11Intune AdministratorOffice365 SuitsActive DirectoryServiceNowCitrixSharePointTeamViewerAudio and Visual (conferencing)LAN/WAN/WLANMobile Device ManagementHardware: computer and Laptop hardware componentsQualificationsTo be successful in this role you will have:Tertiary qualifications with demonstrated working experience in a sole IT customer support role within a corporate office environmentA minimum of 3 5 years experience in similar IT support rolesAbility to organize a busy and varied workloadStrong customer/client focus with excellent communication skillsExperience in relocating IT equipment associated with future office moves would be an advantageExperience in working with Microsoft applications and a working knowledge of networksExperience of building business relationships and servicing senior level managementAbility to confidently deliver any information session or training as requiredAdditional InformationPlease apply with your CV or call Kate Dobbie - Associate Director | Careers on 07 3026 3309 for more information.Please be advised that applications will only be accepted directly rather than via recruitment agencies.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyReferrals increase your chances of interviewing at Colliers by 2xGet notified about new Senior Technical Support Officer jobs in Perth, Western Australia, Australia.Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr