Job Title

Client Satisfaction Officer - Legal Graduate Opportunity (Pagewood)Join an industry leader where your legal knowledge drives meaningful outcomes and your contribution is genuinely valued. Recent law graduates are encouraged to apply!Application Deadline: 24th June, 2025Position: Permanent / Full-Time Client Satisfaction OfficerRecent Law Graduates Are Strongly Encouraged to Apply!Step Into a Career Where Law Meets Operations & Business And Your Voice Has Real Impact!Join our successful team of over 220 full-time staff and enjoy a secure, rewarding, and energetic workplace.Were seeking a Client Satisfaction Officer to join our team in a pivotal role that blends operational insight with legal acumen. Youll begin by learning our core business from the inside out, then step into managing high-level client concerns and disputes with poise and professionalism.Ideal for law graduates looking to apply their legal expertise outside the traditional legal path and within a dynamic business environment.What Youll Get:Competitive salary, paid promptly every time!Supportive colleagues and a culture built on teamwork and camaraderie.Complimentary daily meals and unlimited Campos coffee.A modern, vibrant office designed for collaboration and success.Conveniently located within walking distance to Westfield Eastgardens.Genuine career progression and exposure to both operations and legal functions.What Youll Do:Immerse yourself in our operations to gain a comprehensive understanding of the business.Handle challenging client calls and emails with calm, clarity, and confidence.Apply legal knowledge to resolve disputes while ensuring compliance with Fair Trading laws.Act as a liaison between HR, legal, and operations teams to support internal cohesion.Use CRM and tech tools to track issues and deliver timely, high-quality resolutions.Be the reassuring, capable voice our clients and team rely on.What Youll Bring:Tertiary qualification in law (ideally with a focus on business, consumer, or administrative law).A people-first mindset with a genuine ability to build rapport and trust.Outstanding verbal and written communication skills, especially in high-pressure scenarios.Strong understanding of Australian Fair Trading laws and compliance frameworks.A detail-oriented and systems-savvy approach to problem-solving.Professionalism, resilience, and tact when handling sensitive matters.Why Lift Shop?Since 2003, Lift Shop has led the way in mid to upmarket residential lifts, delivering cutting-edge solutions with style and reliability. With hubs in Sydney, Melbourne, Brisbane, Perth, and Los Angeles, we''re making global waves.Discover more about us at www.liftshop.com.au or visit our USA site, www.elevatorboutique.com.Ready to kick-start your legal career in an environment that values initiative, innovation, and integrity? Apply now! #J-18808-Ljbffr