Join to apply for the Administration and Contract Assistant role at Demant.14 hours ago Be among the first 25 applicants.Join to apply for the Administration and Contract Assistant role at Demant.Who is Sonic Equipment?Sonic Equipment is part of Demant, a global organisation specialising in hearing health. Sonic has been manufacturing and distributing high-quality hearing instruments and is proud that its success has been based on advanced technology, superior product quality, professionalism, and impeccable customer service.An exciting opportunity for a dedicated Administration Assistant is now available at our Nundah QLD office. Your role will focus on providing quality administrative support and exceptional customer service while maintaining professional relationships and managing our internal/external customer expectations.You will be working 9am-5pm Monday-Friday.Key AccountabilitiesSuper user in our CRM and Navision systemManage and ensure data accuracy and integrity in CRM and Navision systemsProviding high-level customer service, responding to enquiries professionally and promptlyTimely processing of customer ordersOrder and dispatch supplies as part of the Customer Service TeamCreate and match invoicesInteract and organise freight across Australia and internationallyLiaise with overseas and domestic suppliersMaintain warehouse and inventory stock levelsLight physical labour, packing and unpacking medical equipmentContract ActivitiesService and maintain hearing screening equipment for Newborn Hearing Screening Programs across Australia and New ZealandOrganise logistics for shipping equipment and arrange services/calibrations/repairs with accredited providersManage loan stock under contractsLiaise with contract staff via phone and emailMaintain Excel worksheets and online portals, ensuring data integrityCreate reports for contract programsStockkeeping of program equipment and consumablesInvoicing for equipment/servicesUse Sales Force CRM and Navision ERP systems efficientlyExperience & KnowledgeExperience with Navision/Sales Force or other CRM and ERP systems (desirable)Previous customer service/administration experience (essential)Warehouse/inventory control experience (desirable)Proficiency in Office Word, PowerPoint, Excel, AdobeWhats in it for youPermanent full-time role (Monday to Friday, 9:00am to 5:00pm)Competitive salary + superannuationSupportive hearing care teamMyRewards program with discounts at over 300 retailers and servicesOnline Wellbeing center with activities, workouts, meditations, and adviceEmployee Assistance ProgramBirthday and Christmas giftsAdditional DetailsSeniority level: Not ApplicableEmployment type: ContractJob function: AdministrativeIndustry: Medical Equipment ManufacturingReferrals increase your chances of interviewing at Demant by 2x.Set job alerts for Contract Administrative Assistant roles.Brisbane, Queensland, Australia 1 week ago #J-18808-Ljbffr
Job Title
Administration and Contract Assistant