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About Ofload and Our MissionFreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $68 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.At Ofload, were changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, were driving smarter, greener, and more efficient operations that benefit businesses and the environment.This isnt just logisticsits FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyones lives.Why Join Ofload?Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.Weve raised over $100M in funding from some of the world''s top investorsbackers of companies like Canva, Revolut, and HelloFresh. Along the way, weve been recognized for our innovation and culture:Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics PlatformRanked #2: AFR BOSS Best Places to Work 2024 in Transport and ConstructionAt Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If youre ready to be part of an ambitious team reshaping the freight future, we want to hear from you.About the role:Are you someone who thrives on improving performance, solving problems, and building strong relationships? Do you enjoy seeing your work have a direct impact on operational success? If yes, we want to hear from you.Were looking for a Carrier Performance & Compliance Specialist whos ready to own a critical function in our logistics operations. In this role, youll work closely with our network of freight carriers to ensure they meet (and exceed) expectationson-time deliveries, digital tracking, and safety compliance.Youll be part of a team that values accountability, continuous improvement, and smart, proactive thinking. We dont just manage performancewe elevate it.What youll do:Monitor & Drive Carrier Performance: Track KPIs like DIFOT, Digital Tracking, and safety compliance to keep service standards high.Build Strong Carrier Relationships: Lead regular reviews, offer insights, and work together to unlock performance improvements.Lead Corrective Actions: When things go off track, youll guide carriers through clear, effective recovery plans.Turn Data into Decisions: Use performance data to spot trends, create reports, and drive smarter processes.Investigate & Prevent Incidents: Lead investigations into delivery failures or safety issues using root cause analysis methodologies and present appropriate corrective actions. Track corrective and preventive actions implementation and effectiveness.Enforce Compliance Standards: Ensure every subcontractor operates to the highest standards of safety and quality.Contribute to Operational Excellence: Identify new ways to streamline and elevate our logistics performance model.Qualifications and Skills:Tertiary qualification in Logistics, Supply Chain, Businessor equivalent experienceSolid experience in supplier performance management, supplier engagement, and complianceStrong analytical, communication, and relationship-building skillsHas experience in logistics, freight, or supply chain management environmentsHSEQ, audit and incident investigation experience using root cause analysis methodologiesAt Ofload we prioritise impact, aptitude and passion, so wed encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.More than a job! We look after you through:Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; andOur annual Summer Camp offsiteOffice Benefits:Weekly catered breakfast, monthly team lunch and a number of delicious snacksMorning brew of your choice at our local cafeQuarterly celebrations and team events;Table tennis, board games and an office library #J-18808-Ljbffr