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1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.CarExpert''s purpose is to make buying the right new car quicker and easier, supported by our vision to be APACs leading new car marketplace enabling confident ownership decisions.As the largest automotive content publisher in Australia (both written and video) millions of consumers rely on our independent, industry-leading voice to inform their new car purchases each month through our valuable tools, reports, news, car reviews, comparisons, videos and more.We are continuing an ambitious transformation to develop transactional products that help facilitate the purchase of new cars. Aided by a team of passionate car experts and a detailed strategy with clear purpose, we are continuing to experience rapid growth and are investing heavily to achieve our vision.About the roleAs a Finance Specialist youll be responsible for helping new car buyersboth consumers and business clientssecure tailored vehicle finance solutions. Youll provide asset finance for cars, utes, and light commercial vehicles, and offer competitive insurance options to support a seamless, end-to-end car buying experience.Youll work closely with our in-house New Car Specialists and external dealer network, handling qualified leads and playing a key role in helping customers make informed decisions with confidence and ease.Key ResponsibilitiesAnswer inbound and make outbound finance calls to in-market CarExpert customers.Build rapid rapport and provide outstanding customer service.Provide finance solutions for a wide range of customers, including consumer (regulated) and commercial (unregulated) asset finance products.Offer comprehensive car insurance where applicable.Handle qualified leads from internal CarExpert consultants and follow up with professionalism and urgency.Accurately assess customer needs, collect supporting documentation, analysing and submit applications to lenders using approved aggregator platforms.Maintain a deep understanding of available lenders, their policies, rates, and criteria to ensure appropriate product matching.Deliver exceptional customer service throughout the finance and insurance processfrom initial contact through to settlement and post-sale support.Ensure full compliance with NCCP, privacy, anti-money laundering (AML), and insurance regulations, including disclosure obligations and compliance documentation.Work collaboratively with sales and operations teams to support an integrated customer experience.Proactively manage your pipeline to meet individual and department KPIs including application volumes, approval rates, and settlement targets.Assist the New Car Concierge Team with taking overflow calls when necessary.Education, Experience & SkillsAbility to obtain accreditations with all asset finance lenders.Minimum 2 years experience as a finance broker (asset finance preferred).Cert IV in Finance and Mortgage Broking (desirable).Strong knowledge of consumer and commercial lending products, lender processes, and approval criteria.Tier 2 General Insurance certification (preferred) or willingness to obtain.Ability to build rapport quickly and earn trust from customers through clear communication and transparency.Comfortable working in a digital-first, fast-paced environment with CRM systems and finance application platforms.Excellent organisational and time management skills.A proactive, solutions-oriented mindset and commitment to delivering value for customers.Why should you join our team?Being part of the CarExpert team is an opportunity to join a start-up in high growth phase and have real purpose about why you get out of bed each day.We have a fun and collaborative work environment.We believe in a healthy work-life balance.We are a flexible workplace.We are ambitious and carry a strong belief in our vision.We live and breathe our values -Pick Up a Broom;Fail Fast, Be Nimble;Be Real;Have a Wheelie Good Time&Stay Hungry!Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionFinance and SalesIndustriesTechnology, Information and MediaReferrals increase your chances of interviewing at CarExpert.com.au by 2xGet notified about new Finance Specialist jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoMurarrie, Queensland, Australia 3 weeks agoDeputy Under Treasurer - 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