About ObserveAt Observe, we''re not just building software we''re crafting experiences that transform how people see and interact with their data. Our mission? To break down the walls between data and tooling silos to create a unified, visual and interactive landscape where information comes to life.We''re a team of dedicated innovators tackling a challenging space. Together, we''ll build products that don''t just display data they illuminate insights and inspire action.We value building a thoughtful and intentional company culture. We prioritize autonomy, quality, feedback, and bias toward action.The OpportunityA major banking customer is rolling out distributed tracing across thousands of microservicesmost of them running on AWS Lambda, ECS (Fargate & EC2), EKS and other AWS technologies. You will be the technical lead and trusted advisor who turns that vision into a production-grade OpenTelemetry deployment on the Observe platform. Expect deep technical work, executive-level stakeholder management and measurable customer impact.What Youll DoLead end-to-end implementations gather requirements, design the architecture and drive execution of large-scale Observe deployments for containerised and serverless workloads.Design & tune OpenTelemetry pipelines size, deploy and harden the Observe Agent / OpenTelemetry Collector fleet (hundreds of collectors, > 100 k spans/s) across Lambda layers, sidecars and gateway modes.Instrument AWS services guide engineering teams in adding tracing to Lambda functions, ECS/Fargate tasks, EKS pods, API Gateway, DynamoDB and other AWS services; create CI/CD-friendly templates to accelerate adoption.Operate like a project manager own the plan, risks, budget burn-down and success metrics (SLIs/SLOs).Enable the customer run hands-on workshops, produce runbooks and hand off a sustainable operating model.Influence the product feed real-world requirements back to Product & Engineering.What You Bring5+ years in observability, SRE or performance-engineering roles.Demonstrated success rolling out OpenTelemetry or equivalent tracing tech at enterprise scale (10 k+ pods/VMs or 10k+ Lambda invocations/sec).Deep expertise with AWS serverless & container servicesLambda, ECS, Fargate, EKS, CloudWatch, X-Rayand how OpenTelemetry fits in.Solid scripting or coding skills (Go, Python, Java or similar) and familiarity with CI/CD pipelines (GitHub Actions, CodePipeline, Jenkins, etc.).Consulting-grade soft skills: executive presence, clear written communication, workshop facilitation.Working knowledge of Agile or PMP-style delivery in Fortune-2000 environments.Ability to travel within Australia ~25 % of the time.Bonus PointsHands-on experience with Dynatrace, AppDynamics, Datadog, Splunk, New Relic, Sumo Logic or similar productsFamiliarity with OPAL, PromQL or other observability query languages.Certifications: AWS Solutions Architect Professional, Kubernetes CKA/CKAD, PMP, ITIL.Location & Work StyleThis role is based in Sydney with a hybrid office/remote schedule. We will consider outstanding candidates in Melbourne or other Australian cities provided they can travel to customer sites and the Sydney office as needed. #J-18808-Ljbffr
Job Title
Senior Project Manager