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Job Title


Account Director


Company : JOY.


Location : Sydney, New South Wales


Created : 2025-07-12


Job Type : Full Time


Job Description

1 day ago Be among the first 25 applicantsWe are JOY, an independent full-service agency filled with talented people that deliver across Brand Strategy, Media, Creative and Production. We fundamentally believe in the principle of better together, we work as a team to tackle each brief and provide the best integrated solutions for our client''s needs.We are looking for a passionate integrated Account Director in our media team.The role will suit an experienced Senior AM or Junior Account Director ready to step into a client leading role across a range of clients including sport and lifestyle (if you love sport this is for you!).A strong background in client service, media strategy and implementational planning. You will be responsible for the day to day client relationship, ensuring the highest quality of service and campaign delivery to achieve business goals across all media channels.This is an opportunity to work in a highly integrated agency, collaborating heavily with creative teams to create truly holistic & innovative campaigns that deliver real and meaningful results for clients.It is also an opportunity to work in a highly elevated agency-client relationship. You will have a strong voice at the table and be seen as a valued extension of the clients marketing team.We are looking for someone who has:Initiative to lead projects with confidence and passionStrategic planning capabilities and a good understanding of media fundamentalsPeople leadership experience youll have a team of three direct reports, plus dotted lines to wider team resourceExcellent relationships with media partnersA desire to work in true collaboration with clients and creative teams to deliver holistic marketing campaigns that deliver business results.Headline responsibilitiesProducing work in the JOY style that delivers outcomes for clients: client service, media strategy and implementational planning. You are responsible for the day to day client relationship, ensuring the highest quality of service and campaign delivery to achieve business goals across all media channelsLeading a high functioning and inspired team: direct reports will be Account Manager, Account Coordinator and you are responsible for their growth and development, overseeing and supporting work output. You will also be required to lead delivery from other business units (investment, digital) to ensure full client service experience.Be seen as a credible media expert: You will work closely with the Business Director to ensure that the JOY product delivery for clients is superior quality and best in class.Be an active contributing member of the agency add joy to JOY: actively contributing to the wider JOY team & agency culture, representing values with professionalismKey Tasks:Manage the business for identified key clients and be the main contact for media communication. Build and develop solid and influential relationships with your clients. Develop a deep understanding of your client''s category to have an enhanced understanding of their communication needs.Anticipate clients business needs and proactively approach them with media solutions to help grow their businessIn collaboration with strategists develop recommendations in line with strategic business strategy, across TV, print, radio, OOH & digital and integration with creative approach.Ensuring that the campaign is informed by genuine insights and delivers on key objectives.Working on new business pitches where required.Work closely with Media Directors to identity opportunities for diversified servicesKnowledge and understanding of marketplace trends and developments and their implications. Ensure this is communicated to staff and clientsFinance, admin & reportingManage the preparation of client documentation and financial reconciliation across client businessBudget management and forecastingMonitor client expenditure versus campaign MBA (or similar approval) sign offsApprove and analyse all client account queries and ensure these are answered within agency guidelines.Ensure that activity, that is personally booked, is loaded into financial systems accuratelyUltimately responsible for managing the accurate and timely delivery of media reportingInternal Collaboration & Team ManagementGuide and develop junior staff members in your team, sharing your knowledge, mentoring, and overall fostering a collaborative team environment of enthusiasm and success.Help lift the overall standard of media practice within the agency through up-skilling of the other team membersManage the workflow of the group to ensure that tasks are delivered on time and the team are continually learningCoordinating the integration of connections within the different agency functions e.g. Strategy, creative, buying to ensure cohesive service deliveryFlexible working - 3 days in office (most people doing Tue/Wed/Thu) / 2 days from homeJOYConnect Regular agency get together to celebrate birthdays and share work and business updates, done over breakfast, lunch or drinksJOY Do-Good one day per year off to do good for a charity partner of your choice.JOYriders our social club who organise regular agency social occasions and things to do!General nice office perks, breakfast, fruit, steady stream of chocolate, fully stocked bar by our wine-aficionado founders!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionBusiness Development, Marketing, and AdvertisingIndustriesAdvertising Services and Marketing ServicesReferrals increase your chances of interviewing at JOY. by 2xGet notified about new Account Director jobs in Sydney, New South Wales, Australia.Millers Point, New South Wales, Australia 2 weeks agoSenior Director, Industry Sales - Digital ExperienceSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$260,000.00-A$280,000.00 6 days agoStrategic Account Director Digital, Data & DecisioningNorth Sydney, New South Wales, Australia 20 hours agoSydney, New South Wales, Australia 1 day agoDirector of Account Management (Dubai Based)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 16 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 months agoMillers Point, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 4 days agoRegional Sales Director, ANZ (Australia & New Zealand)Sydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 year agoSydney, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoHead of Payments FIG Sales, ANZ, Executive DirectorSydney, New South Wales, Australia A$150,000.00-A$250,000.00 3 weeks agoSales Director Higher Education, EdTech and Enterprise SalesSydney, New South Wales, Australia 4 days agoWere unlocking community knowledge in a new way. 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