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At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.Join us in our exciting quest to build the future home!About The RoleTrain & assist Credit Officers to ensure management & maintenance of corporate credit policies and communicate same to internal & external Customers.Ensure monitoring & collection of accounts as they fall due on behalf of the Company in relation to the supply of goods and services to assist in the management of the Companys receivables.People Train & assist a highly engaged, enthusiastic and competent workforce in a safe workplace which is supportive of individual career development aspirations and growthOne Electrolux work proactively in cross functional organization towards the companys strategic goals.What Youll Do Achieve Monthly Targets and Report ResultsReport results and detail of achievement and or non-compliance in the required format to be communicated to require sales and key management. Effective Telephone CollectionsEnsure continual follow up with Customers and relevant key sales personnel in relation to Customer payment performance and debt collection whilst building Customer rapport. Review Orders on HoldEnsure review orders held regularly.Ensure review & follow up with the Customer and or Sales representative to ensure the credit & terms criteria is met for orders to be released e.g. payment received, credit limits reviewed, performance reviewed.Ensure monthly report is sent to inform relevant Sales Managers of orders held and action taken to date.Reduction of Average Days. Outstanding & Percentage of Debt Exceeding TermsEnsure our Customers adhere to our payment terms and address the culture of those Customers who do not.Liaise with external contacts for trends & identify possible outside influences that impact company debt.Continual review and streamlining of current systems and processes Review Customers credit terms & credit risk regularly.New accounts are to be reviewed every three months until a positive payment and risk trend appears.Customer Master Data ChangesEnsure customer master data changes are completed as per written request.Allocations & Offset of TransactionsEnsure prompt allocation of monies that are reflected as unapplied and identify logged payments as per customer remittances and or reconciliations. Offset of transactions once resolved.Claims Monitoring & ProcessingOversee regular follow up with internal and external customers to resolve outstanding claims.Document & report relevant actions.Refer incoming claims for actioning.Credit ProcessesRecommend and assist with methods & procedures with the aim of promoting continuous improvement of Credit processes.Assist with SAP implementation of Credit & A/R processes.Assist National Credit Manager with various projects as assigned.Oversee the Electrolux Control System compliance in of cash collection, cash allocation and debt collection process documentation within the OTC.Responsible for bad provisioning and write offs in accordance with local DOA.Ensure all business trade and credit reporting and collection activities in Australia and New Zealand comply with statutory and legal requirements.Coordinate the development, implementation and monitoring of credit risk and collection administrations and systems.Provide credit and risk information, interpretations and support to other management.Control activities such as credit policy, cash flow and the relevant budgets and costs pertaining to these functions.File Creation & Standard Filing as per current business processEnsure monthly reconciliation of all accounts.Who You AreYou are an experienced senior credit officer with a genuine passion for credit management.You understand credit from start to finishCurrent or recent experience working with SAP (essential)Team leadership experience preferredExperience in managing high value clients as well low value clientsProcess improvement experienceFull understanding of the trade practices, consumer, credit & privacy actsUnderstanding of company balance sheet, profit & loss reports and year end financialsDispute resolution and problem-solving skillsTeam player and team builderMember of Australian Institute of Credit Management (desirable)Why work for Electrolux?Proud to be the only white goods manufacturer with a manufacturing of cooking appliances in Australia.Enjoy our Flexible + Hybrid Working environmentCARE Day (additional leave)Annual flu shots onsite + wellbeing sessions & webinarsDiversity, Equity & Inclusion CommitteeLiving our Sustainability CommitmentFamily and Friends Sales & DiscountsOnsite Parking or 8 minute walk to Mascot Train Station #J-18808-Ljbffr