Job Title

Lead a small team in Yatala delivering top-tier customer service. $80K + super, flexible roster, Aussie-owned brand, hands-on leadership role.Store Manager | BrisbaneLead a small team in Yatala delivering top-tier customer service. $80K + super, flexible roster, Aussie-owned brand, hands-on leadership role.Looking for your next leadership move in a business where your voice matters and your impact is felt daily?Were partnering with a well-established, Aussie-owned business based in Yatala that services customers nationwide with a reputation for exceptional service and quality. With years of five star ratings under their belt and a close-knit, high-performing team, theyre now looking for a hands-on leader to take customer experience to the next level.Whats in it for you?$80,000 + SuperFlexible roster, ideal for those chasing better work/life balanceJoin a business that values autonomy, initiative and people-first leadershipBe part of a trusted name with a national reputation for excellenceWork in a friendly, down-to-earth environment with genuine peopleAbout the RoleThis is more than just a customer service role. As the Customer Experience Lead, youll be the driving force behind a passionate service team, ensuring customers feel supported at every touchpoint. Youll coach, mentor, and motivate your team while handling escalations and championing a positive, solutions-focused culture.This role is perfect for someone who loves helping people, leads from the front, and thrives in an environment where no two days are the same.Key ResponsibilitiesLead and support a small team across phone, online and face-to-face customer interactionsHandle escalated enquiries with empathy and efficiencyManage rosters, recruitment, and team performance feedbackCollaborate cross-functionally to ensure a seamless customer journeyIdentify and implement ways to enhance customer satisfaction and loyaltyBe a hands-on leader who leads by example and sets the service standardWhat Were Looking ForPrevious experience in a customer service leadership roleA hands-on, positive and solutions-driven leaderExperience in eCommerce, retail or similar service environments is highly regardedExcellent communication skills and emotional intelligenceComfortable navigating CRMs or customer platformsAble to work the occasional weekend (but flexible rosters mean balance is achievable)If youre ready to step into a role where you can lead with purpose, support a fantastic team, and deliver service that truly makes a difference, apply now. Or call Jamie on +61452100913.JOB REFERENCE #3942992Share with a friendHey there, we currently have technology wizards working to make our job application process even better for you!While we keep them busy, let''s get your job application submitted.Email us your first and last name along with your contact details, the title of the job you''re applying for, and your CV to info@retailworldresourcing.com .Thanks for applying,RetailworldApply nowStore Manager | BrisbanePlease complete the form below to apply for this positionTHANKS FOR APPLYING! YOUR APPLICATION HAS BEEN SUBMITTED.Dont miss a beat, sign up to have the latest retail jobs delivered to you. Whats more, you can customise your job alert preferences to be matched up with the latest relevant jobs.Apply LaterEnter your email address and we will send you a link to this job so you can apply later.EmailJob TitleJob LinkCaptchaOther Jobs that may interest youA leading NZ owned home decorating business! Work in a modernly designed showroom backed by quality and innovative products!Duty Manager - Make a Difference in Remote QLD or NTDarwin / Assistant Store Manager7 Weeks Annual Leave - Beautiful Locations - Remote - Accommodation and Utilities Provided - $80,000 + 13.5% Super - Make a lasting impacJob Alert SignupPlease verify that you are not a robot * By submitting your job alert sign up you''re agreeing to our privacy policy . #J-18808-Ljbffr