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Library Customer Service Officer - CasualJoin to apply for the Library Customer Service Officer - Casual role at Brimbank City CouncilLibrary Customer Service Officer - Casual19 hours ago Be among the first 25 applicantsJoin to apply for the Library Customer Service Officer - Casual role at Brimbank City CouncilLibrary Customer Service Officer - CasualCasual roleHourly Rate $47.96 includes 25% loadingAbout Brimbank LibrariesWe are a dynamic public library service in the west with over two million visits each year. The libraries are based at Sunshine, St Albans, Deer Park, Sydenham and Keilor.Our library website receives over one million visits per year.Brimbank Libraries offer a range of services and programs to the community to support lifelong learning, literacy and community development.About the roleJoin a team of dedicated staff who are passionate about delivering exceptional service to the community. Youll play a valuable role in providing responsive customer service and helping ensure smooth day-to-day operations during your rostered desk shifts.This role offers the chance to grow your skills in a welcoming environment, while making a positive impact through meaningful interactions with library users.Your responsibilities include providing face to face customer service responding to customer needs in a timely manner. This can range from information queries, using technology and wanting a great book to read!Hours are worked on an as needs basis backfilling staff absences. You may work at any of our five libraries across seven days per week including evening shifts.About YouThis role is ideal for someone passionate about working with people and supporting the community in a welcoming, face-to-face environment.Whether you have experience in libraries, retail, hospitality, or other customer-focused settings, your transferable skills will be valued here. Youll gain practical experience working in a busy public library environment while making a real difference to our diverse community.Candidates with strong customer service experience and a genuine interest in libraries and community engagement are encouraged to apply.With a passion for connecting with the community, you will have:Demonstrated customer service skillsDemonstrated ability to work well as part of a teamAn ability to work independently and prioritise tasksA passion for promoting literacy, and experience working in a culturally and linguistically diverse and busy environmentAn ability to demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humour in working with customers, co-workers and communityAn understanding and demonstrated experience of current technologies, and a willingness to embrace and explore emerging technologies relevant to libraries.Successful candidates must have a Working with Children check and undergo a Police check.How to applyAll applications must respond to the key selection criteria as listed in the position description and be submitted within the indicated closing date of this advertisement.Brimbank City Council embraces our diverse community and work environment and encourages applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.Brimbank City Council is a Child Safe organisation. Brimbank will implement all necessary measures to ensure a safe and supporting Council environment, which endeavours to promote child safe, child friendly practices.Brimbank City Council Enterprise Agreement 9, EA9 2022For further information contact Kristin Zdravkovski on 9249 4173To be eligible for employment at Brimbank City Council you must be an Australian citizen, permanent resident of Australia or be legally entitled to work in AustraliaSeniority levelSeniority levelEntry levelEmployment typeEmployment typeOtherJob functionJob functionCustomer ServiceIndustriesEducationReferrals increase your chances of interviewing at Brimbank City Council by 2xGet notified about new Library Officer jobs in Sunshine, Victoria, Australia.Broadmeadows, Victoria, Australia 19 hours agoWest Melbourne, Victoria, Australia 1 week agoWest Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoLibrary Technologies and System Support OfficerDandenong, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 6 days agoCaulfield South, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 3 days agoEast Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoClient Services Administrator Port MelbournePort Melbourne, Victoria, Australia 1 day agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 7 hours agoMelbourne, Victoria, Australia 5 months agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMember Resolutions Officer - AdministrationMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 13 hours agoMelbourne, Victoria, Australia 4 months agoProgram Officer (Fellowship Support Program)Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$75,000.00-A$80,000.00 3 weeks agoBorrowBox Content and Solution AssistantCremorne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoFile and Administration Assistant (Medico Legal)South Yarra, Victoria, Australia 2 days agoWere unlocking community knowledge in a new way. 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