At Verve, we dont believe in old-fashioned, stilted and unnatural family portraits. We believe that modern portrait photography is about capturing the bond and life-force of our guests. We create an unforgettable experience, culminating in spontaneous, vibrant and emotional images of guests.At Verve, we never settle for ordinary. A Verve portrait is often a fusion of photography and personalized art special touches that will make their portrait almost jump off the wall.Our staffs are there to capture our guests unique personality and spirit in stunning images, and then handcraft them into original pieces of contemporary art that will transform the character of their home.PURPOSE OF ROLETo Provide world class hospitality and service to every Verve client.To assist in the administration, customer relations & day-to-day running of the studio.RESPONSIBILITIESEnsure all Verve clients are greeted, provided high quality refreshments, food and given the Verve standard of customer service.Ensuring utmost customer service in the studio and provide best possible outcome.Maintaining an immaculate studio environment at all times.Ensuring a productive and efficient office by controlling the day-to-day running and administration of the studio.Managing all incoming calls and ensuring voicemails are checked twice daily.Tracking Studio Customer Satisfaction Scores and generating weekly reports.Liaising with other departments to help facilitate client order requirements and marketing materials.Ordering of stock and marketing materialBanking and studio invoice management and processing finance applications if necessary.ESSENTIAL SKILLS AND QUALITIESAble to work FULL/DOUBLE WEEKENDS and SOME EVENING SHIFTS - REQUIREDConfident and outgoing personalityIT LiterateExceptional presentationAbility to communicate with people at all levelsAbility to problem solveAttention to detail and organisational skillsBONUS: You have passion and skills in photography and would want to develop it with 1 of Australia''s leading photography company.ABOUT YOUYou can work independently or collaborate as part of a larger team, and sometimes both at the same time. You''re meticulously organised with an unquenchable drive for results.A natural communicator: Youre adept at communicating to a world of people, and you know how to craft and deliver a compelling narrative to a diverse range of personalities. You don''t do anything half-heartedly & always bring passion & enthusiasm to whatever you''re doing.CULTURE AND BENEFITSCompetitive PayProfessional development from the best in the businessCreative and fun atmosphereOpen and collaborative environmentWe value diversity in all formsPLEASE NOTE: We are seeking professionals who are available to work 32hrs per week and can do evening & double/full weekend shifts (Saturday AND Sunday).If you love people and value photography in equal measure, and you have a passion for working in energetic teams, then this could be the change youve been looking for.Check us out at www.verveportraits.com.auSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesPhotographyReferrals increase your chances of interviewing at Verve Portraits by 2xSign in to set job alerts for Guest Experience Manager roles.Brisbane City, Queensland, Australia 2 weeks agoGuest Services Manager The Constance Hotel -BrisbaneFortitude Valley, Queensland, Australia 2 weeks agoAlbion, Queensland, Australia 11 hours agoLutwyche, Queensland, Australia 2 weeks agoRooms Division Manager - voco Brisbane City CentreBrisbane, Queensland, Australia 1 month agoSherwood, Queensland, Australia 2 weeks agoAlbion, Queensland, Australia 2 weeks agoAlbany Creek, Queensland, Australia 2 weeks agoForest Lake, Queensland, Australia 2 weeks agoLawnton, Queensland, Australia 2 weeks agoNorth Lakes, Queensland, Australia 11 hours agoBrisbane City, Queensland, Australia 2 weeks agoArana Hills, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 5 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Job Title
Guest Experience Manager