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Are you a dynamic, detail-oriented professional with a passion for customer service and data?Join a global leader in sustainable packaging and help shape the future of iconic brands across ANZ!About the RoleAs an Account Coordinator Global Brands, youll be the heartbeat of our customer service operations, delivering excellence across key accounts. Youll work closely with internal teams and external partners to ensure seamless order processing, timely delivery, and proactive problem-solving.This is a fast-paced, data-driven role where your ability to juggle priorities, build relationships, and think on your feet will shine.What Youll DoDeliver outstanding service to key accounts across the Global Brands ANZ portfolioAccurately process customer orders and coordinate deliveries to meet DIFOT targetsResolve customer concerns with smart, value-driven solutionsPrepare reports and presentations for internal and external stakeholdersManage account reconciliation and support credit claim investigationsSupport new product setups and transitionsBe the go-to contact for distribution centre queriesLeverage Salesforce to boost efficiency and positive customer outcomesWhat Youll BringA natural flair for building rapport and trust across teams and clientsStrong analytical and numerical skills you love working with dataExcellent communication skills across phone, email, and face-to-faceA proactive mindset with a passion for problem-solvingExperience in customer service, account coordination, or supply chain (preferred)Familiarity with Salesforce or similar CRM tools (a plus)Why Detpak?Work with globally recognized brandsBe part of a collaborative, supportive teamEnjoy opportunities for growth and developmentMake a real impact in a company that values sustainability and innovationAbout DetpakDetpak is part of the Detmold Group, a family-owned global packaging business partnering with some of the worlds most iconic food and retail brands. Were focused on making a positive impact for our people, our partners, and our planetwhile delivering world-class packaging solutions.Ready to deliver excellence and grow your career with Detpak?Apply now and bring your energy, intelligence, and customer-first mindset to a role where youll truly make a difference.Please note, applicants must have Australian work rights.While applications must be made online, confidential questions are welcome by contacting Jennifer Pryor, Talent Acquisition Partner - jennifer.pryor@Detmoldgroup.comWe are a 2023 Circle Back Initiative Employer we commit to respond to everyapplicant.If you would like to provide a cover letter as part of your application, please attach it to your resume and upload as one document. #J-18808-Ljbffr