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Great that you''re thinking about a career with BSI!Purpose of the roleTo conduct on-site assessments against the requirements of relevant standards or specifications as required by BSI Group ANZ. To provide expertise, produce assessment reports, and make recommendations for certification decisions.To promote the BSI product offering and solutions to our clients with the view of improving their business performance, managing risk, and Making excellence a habitKey Responsibilities & Accountabilities:Undertake ethical social responsibility and quality management system assessments in accordance with BSI Group ANZ requirements.Prepare assessment reports and make presentations to deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate.Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.Delivery the days as booked by the operations support team and maximize revenue-earning activity.Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients'' business/technology and assist in the induction and coaching of new colleagues as requested.Maintain and develop assessment skills and technical and management system standards knowledge.Provide technical support to clients through business development, sales, and customer service staffKey Performance IndicatorsDelivery of man-days as booked in time and good quality work, together with positive feedback from clientsEfficient feedback to both clients and internal queriesTimely submission of reportsActively solve problems when needed with a can-do attitudeAdd value to clients by identifying their needs and introducing multiple BSI services to improve clients'' business performance and help them Make excellence a habit.Help to avoid customer attrition by providing quality value added service and technical support.Travel requirements:Based on client requirementsKnowledge and ExperienceEssential CriteriaUniversity graduate, majoring in Agriculture or Food Science, Food Engineering, Technology, or related disciplineAt least 3 years working experience of QC/QA in agriculture, food products industry, or food safety management, experience in food safety auditing is preferredCommercial understanding of the compliance industry, minimum 2 years of food safety and quality system managementDesirable CriteriaAssessors with multi-skilled capabilities in the various food systems will be given priority:ISO/FSSC 22000 Food Safety Management SystemHACCP (Hazard Analysis Critical Control Point)GMP (Good Manufacturing Practice)BRCGS (British Retail Consortium Global Standards)SQF (Safe Quality Food)Global GAP (Good Agriculture Practice)Freshcare food safety and qualityFreshcare supply chain2nd Party Supplier Chain audits for major brands and retailersEthical/Social Compliance StandardsISO 9001, 14001 and 45001 Management Systems StandardsSkills and AbilitiesInnovationDesign thinking, critical thinking & problem solving, risk tolerance, business acumen, project management, presentation skills.Digital ConfidenceStatistical literacy, data interpretation, data-driven decision making, data visualization, data storytelling, AI awareness,Adaptabilitynetworking, change management, strategic thinking, resilience, effective communication, and emotional intelligence.InterpersonalConflict resolution, influence & persuasion, feedback & coaching, collaboration, cultural competence.Personal Qualities / AptitudesKnowledge of business processes and application of quality management standardsGood verbal and written communication skills and an eye for detailBe self-motivated, flexible, and have excellent time management/planning skillsCan work under pressureWilling to travel on business intensivelyAn enthusiastic and committed team playerGood public speaking and business development skill will be considered advantageousOur Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team. #J-18808-Ljbffr