Join to apply for the Member Experience Manager role at University of Sydney Union (USU)17 hours ago Be among the first 25 applicantsJoin to apply for the Member Experience Manager role at University of Sydney Union (USU)Permanent | Full-Time | Camperdown Campus | Hybrid WorkCreate unforgettable experiences for thousands of students across Australias most iconic campus.At the University of Sydney Union (USU), we believe university should be more than textbooks and lectures, it should be life changing. As our Member Experience Manager, youll lead a passionate team bringing culture, connection, and community to life for over 70,000 students. From international welcome weeks to volunteering programs, debating, and revues, your work will directly shape how students engage, belong, and thrive.WHY YOULL LOVE THIS ROLEMake your mark on one of Australias most influential youth engagement platforms, where youll lead with purpose, empowering students, building strong communities, and shaping meaningful culture.Every day brings variety, with opportunities to work across events, strategy, leadership, and student voice. Join a collaborative, values-driven team that puts students first, and enjoy the balance of hybrid work options within a supportive and flexible environment.WHAT YOULL BE DOINGLead USUs Membership Programs and drive student engagement strategies across campus.Manage a dynamic team responsible for volunteering, student voice, international programs, and more.Oversee campaigns and experiences that boost member acquisition and retention.Collaborate with USYD stakeholders to deliver seamless, high-impact experiences.Use data to design and improve programs that reflect students evolving needs.Represent USU on university-wide initiatives, working parties and planning forums.Manage budgets, reporting, and team development with precision and heart.WHAT YOU BRING3+ years in membership-based or youth-focused program management roles.Experience leading diverse teams and building high-performing, inclusive cultures.Strong strategic thinking and project leadership capabilities.Excellent stakeholder communication - you work confidently with everyone from students to university execs.Demonstrated budget and financial management experience ($250K+).A passion for improving student lives and elevating engagement through innovation and insight.Relevant tertiary qualification (or equivalent experience).ITS A BONUS IF YOU HAVE...Experience in student organisations, creative arts, volunteering, or elections.Worked with international students and understand their needs.WHS and EEO knowledge, or a current NSW Drivers Licence.WHAT WE OFFERMeal card for food and beverage - $15 per day17.5% annual leave loadingComplimentary USU Rewards membership (discounts on and off campus)Generous paid leave entitlements including 3 days of life leave and 5 additional paid leave days per yearCommitment to learning and developmentSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrative, Art/Creative, and OtherIndustriesNon-profit Organizations, Events Services, and Community ServicesReferrals increase your chances of interviewing at University of Sydney Union (USU) by 2xGet notified about new Experience Manager jobs in Camperdown, New South Wales, Australia.Sydney, New South Wales, Australia 15 hours agoSydney, New South Wales, Australia 6 days agoMillers Point, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 days agoNorth Sydney, New South Wales, Australia 2 hours agoSydney, New South Wales, Australia 6 days agoExpression of Interest | Team Manager | Full-time | SydneySydney, New South Wales, Australia $120,000.00-$140,000.00 3 days agoSydney, New South Wales, Australia A$75,000.00-A$110,000.00 3 weeks agoSydney, New South Wales, Australia 6 days agoSenior Manager, Benefits Realisation & TransformationSydney, New South Wales, Australia 2 weeks agoNorth Ryde, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoAssistant Manager | Sydney (multiple locations)Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 11 hours agoSydney, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoMosman, New South Wales, Australia 4 months agoCustomer Service Manager - Coles Supermarkets - ParramattaParramatta, New South Wales, Australia 5 hours agoSydney, New South Wales, Australia 13 hours agoManager - Customer Success - Energy / Power Transition- Data / Research SaaSSydney, New South Wales, Australia 1 day agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Job Title
Member Experience Manager