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Job Title


Workforce (Rota) Coordinator


Company : Integrated Care System


Location : Gosford, New South Wales


Created : 2025-07-12


Job Type : Full Time


Job Description

Hours: 22.5 hours per week (9:00am-5pm- including Friday working)Main duties of the jobThe post holder will be responsible forensuring our clinical rotas are fully resourced across the multiple servicesNimbuscare delivers. They will beresponsible for ensuring all clinical rotas are coordinated efficiently,liaising with medical staff to ensure adequate cover is provided at all times.You will be responsible for maximising the skills and resources within thiscohort of staff and will be responsible for the booking of locums in order toensure cost effective and safe staffing levels within all clinical services.The post holder will ensure an appropriatelevel of skill mix is maintained at all times in line with service provisionand clinical safety.The post holder will work accurately underpressure with the ability to manage and prioritise their own workload.This position is a demanding and fast pacedrole which requires excellent organisational, interpersonal and communicationskills. The successful candidate will beexpected to work autonomously and prioritise effectively.The successful candidate will be given fulltraining and a comprehensive induction programme.About usNimbuscare is a not-for-profit Organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.We deliver Urgent Care Services in collaboration with the hospital and GP practices in York, Scarborough, Selby, Malton and Whitby. We also provide community based frailty care which focuses on treating people in the community where we can. We also aim to shift services into the community where possible, for example our Community Diagnostic Centre runs in partnership with the Acute Trust.We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality.In line with the General Data Protection Regulations (GDPR), Nimbuscare will use and hold your personal data for the intended purpose.We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities it serves. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview. Nimbuscare holds a license to sponsor visa applications.Job responsibilitiesMain Duties and Responsibilities:Develop, maintain, and co-ordinate a comprehensive rota schedule proactively ensuring the clinical rotas across Nimbuscareclinical services are resourced to the required levels each day.To be the main point of contact for clinical rota mattersIdentifying workforce gaps, acting on planned and unplanned absence to ensure service delivery is maintained and escalated where necessary.Ensure that rotas are reflective of planned service delivery to ensure sufficient resource and safe staffing numbers.Identify and highlight opportunities to make improvements to the clinical rotas that will improve patient experience, support our workforce, and reduce pressure on the services.Utilise the clinical rota system (Rotamaster) including supporting clinicians with set up, shift booking and responding to queries as required.Ensure shifts are updated on the clinical rota system on a daily basis to reflect actual hours worked to support with Payroll.Respond to queries from clinicians regarding the rota and to provide information in line with protocol and procedures.Ensure that all tasks in relation to Payroll are completed accurately and in line with agreed timescales, working in collaboration where needed with the wider HR Team.Participate in the preparation and administration of audit information.Build and maintain effective relationships with clinical staff working within the services.To provide a timely response to all rota queries, resolving problems using own initiative where possible.Recording and reporting of sickness absence for clinical staff.Communicate with clinical staff on rotas to maintain excellent communication skills, resolve problems and issues and escalate where appropriate.Provide reports on rotas as requested.As part of the wider team, to review working practices and suggest improvements, ensuring continual quality improvement.Required to comply with all relevant national and local statutory and mandatory requirements including Health and Safety, Infection Control.Stay up to date with relevant employment laws, guidelines and regulations to ensure the rota adheres to legal requirements.Be the point of contact and liaise with recruitment agencies to source locumsEnsure all new starters receive a local induction to the relevant service, as well as accompanying documentation.Business responsibilities:Maintain ethos and culture of Nimbuscare Limited.Positively promote Nimbuscare Limited both in and out of the workplaceAttend educational and staff meetings as requested.To support the introduction of new working processes to optimise qualityTo build and maintain relationships with relevant personnel.Learning and development:You will participate in any training programme implemented by Nimbuscare Limited as part of this employment, such training to include:Participation in individual performance reviews, including maintaining a record of own personal and/or professional development.Make effective use of learning opportunities within and outside the workplaceUndertake mandatory and statutory training as required.Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working.Accept delegation from senior staff, prioritise own workload and ensure effective time management strategies are embedded in own practice.Participate in team activities that create opportunities to improve patient care.Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.Confidentiality:To understand and be aware of the confidentiality of information gained during the course of your duties, which may include access to personal information relating to clients, patients and members of staff. It is expected that you understand the importance of treating information in a discreet and confidential manner.Health & Safety:Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.Making effective use of training to update knowledge and skills.Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.Equality and Diversity:To actively support equality, diversity and inclusion and ensure that all work colleagues, patients and staff are valued and treated with dignity and respect.Quality:Alert other team members to issues of quality and risk.Assess own performance and take accountability for own actions, either directly or under supervision.Effectively manage own time, workload and resources.Work within own limitations and experience.Be aware of and co-operate with audit.Work effectively with individuals in other agencies to meet patients needs.Portray a professional image at all times.Communication:Communicate effectively with colleagues, patients and external partiesRecognise and have awareness of peoples needs for alternative methods of communication and respond accordingly.Other:This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with you. You are required to carry out any duties that may reasonably be requested.Person SpecificationQualificationsGood standard of general education up to A Level / Level 3OtherVDU useFlexibility to meet the needs of the serviceOwn transportStrong ability to communicate clearly and effectively on a range of complex resourcing issuesAbility to work with senior managers and staff in a busy and changing environment to agree appropriate, effective and pragmatic solutions to service needsAbility to identify problems and develop appropriate and pragmatic solutions to meet themGood negotiating and influencing skillsComprehensive IT skills including outlook, word and excelWorks well with others, is positive and helpful, listens and involves , respects and learns from the contribution of othersExperienceMinimum of 1 year''s experience of administering rotas / shifts for staff groupsProven experience of working with clinical systems e.g SystmOneExperience of working in a fast paced and changing environmentTo prioritise own workload effectively and multi-taskExcellent attention to detailAbility to work to a high standard of accuracyExcellent communication skills written and verbalRota design and implementation knowledgeResponds pro-actively and positively to a role that is demanding, varied and time-sensitiveAn understanding of differing clinical remits within a Primary Care settingDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr