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Job Title


Aviation Security Duty Shift Manager


Company : Australian Concert and Entertainment Security (ACE


Location : Sydney, New South Wales


Created : 2025-07-12


Job Type : Full Time


Job Description

Be part of the ACESGroup security team in Western Sydney that represents the future of Aviation.We are looking for highly capable and decisive Aviation Security Duty Shift Managers to lead and coordinate aviation security operations during assigned shifts.This new role is critical to ensuring compliance with all aviation security regulations, protecting passengers, staff, and airport infrastructure, and maintaining a secure and efficient operational environment.As the Aviation Security Manager on shift, you will be responsible for managing real-time aviation security operations, leading a team of aviation security personnel, responding to incidents, and acting as the key liaison with government agencies, law enforcement, and airline partners.The role operates on a 24/7 rotating roster Monday to Sunday, working 12-hour shifts on a 4:4 pattern, with flexibility to work additional hours (overtime) as required.Key Responsibilities:Ensure adequate resources are deployed (staff, equipment and consumables), including coordinating rostering changes and redeploying resources as needed to maintain optimal coverage and responseSupervise all relevant staff on duty, overseeing presentation and performance and proactively addressing performance improvement and corrective actionsManage the delivery of aviation security operations, and procedures across access control points, perimeter security, other sensitive areas, and screening checkpointsProactively oversee and audit all elements of Airport security operations to ensure compliant and efficient service deliveryPrepare and coordinate shift briefings, ensuring all staff are informed of shift priorities, threats and procedural changesPrepare and conduct shift briefings and ensure all staff are informed of all matters affecting day to day operationsLead, supervise, and support a team of Aviation Security Officers and Team Leaders during the shiftProvide real-time coaching, mentorship, and performance management for security and screening personnelCoordinate the relief of meal breaks for continuous shifts (and provide coverage where necessary to do so, including Airside and AOCC Control Room operations)Monitor CCTV systems, alarms, and intelligence systems to identify potential threats or irregularitiesLead post-incident debriefs and prepare detailed reports and recommendationsBuild strong working relationships with airline security managers, terminal operators, ground handlers, and retail tenantsProvide timely communication and support to airport stakeholdersEnsure full compliance with all relevant aviation security legislation, including the Aviation Transport Security Act, Regulations, and Airport Plans and SOPsRespond to and co-ordinate response to security and operational incidents including liaison with NSW Police, ABF, Aviation Safety, and emergency services during escalated incidentsTransport Security Programs, and relevant risk management frameworksManage and maintain all security reporting, logs, and escalation documentation to audit standardsSupport inspections, audits, and investigations conducted by regulatory bodies or internal compliance teams.Skills and Experience:Minimum 35 years of experience in Aviation Security, including frontline supervisory or managerial rolesIn-depth knowledge of aviation security regulations, protocols, and threat managementExperience managing shift-based teams in high-pressure, security-sensitive environmentsStrong incident response and investigation skillsCustomer service experience, with excellent customer service and resolution skillsAbility to interpret legislative frameworks and understand operational documents including operational plans, emergency plans, safety management systems and proceduresHigh level observation skills, and attention to detail including sustained focus (vigilance)Ability to prioritise tasks, work under pressure and work independently under limited supervisionAbility to multi-task efficiently, and maintain strong customer service skillsFull availability Monday to Sunday day and night shifts.Qualifications:NSW Security License, 1A minimumCertificate II in Security OperationsCurrent First Aid and CPR certificationFire Warden and Chief Fire Warden, or willingness to obtain (paid training)Certificate III in Security Operations, Control Room Skillset, or willingness to obtain (paid training)Successful medical assessments, drug and alcohol screening, and national police checks (paid pre-employment checks)Security clearance (desirable) or ability to obtain (clearances paid)Willingness to undertake additional Certificate II qualifications including Advanced First Aid and required courses (paid training)Strong leadership and team coordination skillsExcellent communication and stakeholder management abilitiesHigh level of attention to detail and situational awarenessAbility to make critical decisions under pressure and in dynamic environments.How to apply:ACESGroup is an Equal Opportunity Employer, where diversity is valued. We encourage all applicants to apply.We are advocates for Western Sydney and encourage Western Sydney candidates to apply for local jobs, which offer reduced travel time and cost.If you are ready to join a dynamic team with a company that truly values your contribution, then Apply Now! You can also get in touch for a confidential chat with our Recruitment Team on (02) 9699 7711.ACESGroup do not accept referrals from recruitment agencies.ACESGroup pays our respects to the Aboriginal and Torres Strait Islander custodians of the country where we work, and to Elders, past, present and emerging.ACESGroupABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited. #J-18808-Ljbffr