Job Title

Service Integrated Communities | WarrigalThe opportunity | Valued for the impact you makeIn this new role, you will play a pivotal part in our people''s first 90 days. Guiding our older people and their families as they enter their new home, you will ensure a smooth and supportive transition into residential care. With your values aligning with ours, your empathy and professionalism will support the trust you build to address concerns raised by our people during the settlement period.The benefits | Recognising the difference you makePilot program commencing in Hughes, ACTFull-time | 38 hours per week | RDO accrualOpportunity for professional and career developmentMaximise your take-home pay with Not-for-Profit salary packaging - Benefit - Increase your wageSubsidised access to your local gym and 200+ more across the country with a Fitness Passport24/7 access to mental, physical, social, and financial support via the LifeWorks appHourly rate: $37.01 + Super + NFP packagingThe requirements | What it takes to do this workDemonstrated experience in a customer service or client-facing role, ideally within aged care or a related sectorProven ability to support sensitive and complex conversations with empathy and professionalismActive listening skills to genuinely understand customer needs, ensuring they feel Known, Loved, and Connected throughout their aged care journey and transition into residential careEmpathy for older people and a friendly, personable manner to keep residents aligned with their goals and offering innovative solutions to their challengesPassionate about processes, data tracking, and accuracy in communications relating to our older peopleCurrent NSW drivers licenceWhat our people love about working hereOne team, united in our purpose: We support our older people to feel known, loved, and connected. We help them age with dignity, independence, happiness, and connectedness. Were also challenging ageist thinking in Australia.Who we are | A community who caresWarrigal has been a trusted part of the aged care community for over 60 years. We offer a diverse range of retirement living and aged care services, with opportunities to move around, get promoted, or explore different areas across our expanding regions including Illawarra, Southern Highlands, Queanbeyan, and Canberra.Create a meaningful legacyAt Warrigal, youre not just doing care work. Youre reshaping society to respect and celebrate aging, connecting families, and creating treasured memories. Youre fostering a culture of kindness, compassion, and understanding that can be passed down through generations. Let this be your legacy.Join us and be the differenceApply today your next opportunity is calling!We reserve the right to shortlist and interview upon receipt of applications, and this vacancy may be closed once a suitable candidate accepts a letter of offer.We proudly acknowledge the Traditional Custodians of the lands on which we work and live, and we honor their ongoing cultural and spiritual connections to Country. We pay our respects to Elders past, present, and emerging.At Warrigal, you are the difference. We celebrate diversity and foster an inclusive culture where everyone feels valued and respected, embracing the unique backgrounds, abilities, and perspectives of our residents, staff, and volunteers.Realize your potential in a place where appreciation, belonging, growth, and purpose allow everyone to thrive.If there is a change we can make to better support your strengths throughout our recruitment process, please contact vacancy@warrigal.com.au. Please note that applications cannot be accepted through this email.If successful, you may be asked to complete a medical, National Criminal History Check, or NDIS Worker Screening Check, and provide references. #J-18808-Ljbffr