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Join to apply for the Customer Field Technician Wollongong role at nbn Australia5 days ago Be among the first 25 applicantsJoin to apply for the Customer Field Technician Wollongong role at nbn AustraliaGet AI-powered advice on this job and more exclusive features.Be a part of transforming Australias digital landscape as a Customer Field Technician. Youll make a real impact to every-day Australians in this customer facing role where youll get to see the happy faces you help!*Please note we are seeking candidates based in the Wollongong Area.A bit about your roleAs a Customer Field Technician, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies. This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services. Youll have the opportunity to work in multiple environments both internal and external but predominantly inside the customers premises.Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:Cabling installation (copper, fibre, HFC) including jointing, jumpering and splicingCustomer premises installation of nbn Customer Premises Equipment (CPE)Fault diagnosis and repair of nbn cabling networks and nbn CPEThese roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.A bit about youWere seeking experienced candidates with HFC experience, as well as those with transferable skills from a communication cabling background who are keen to explore a career in the telco sector.A large part of this role is working in customers premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.We will also be looking for a current & clean Drivers License and strong and personable communication skills, both written and verbal.Life at nbnTo be part of nbn is to be part of something bigger. Weve created Australias networka network made for more.Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. Its not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.A more inclusive working worldnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That''s why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we''re recognised as a WORK180 Endorsed Employer for Women.We champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advise us at the time of connection and we will adjust to meet your needs.Where to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionIndustriesTelecommunicationsReferrals increase your chances of interviewing at nbn Australia by 2xGet notified about new Customer Service Technician jobs in Wollongong, New South Wales, Australia.Coniston, New South Wales, Australia 1 week agoConiston, New South Wales, Australia 1 week agoConiston, New South Wales, Australia 2 days agoCustomer Service Representative | 12 month FTCConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 days agoConiston, New South Wales, Australia 3 days agoConiston, New South Wales, Australia 16 hours agoSales Support & Client Experience CoordinatorConiston, New South Wales, Australia 2 weeks agoSales Support & Client Experience CoordinatorConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 1 week agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr